Certified Medical Scribe Specialist

ASSOCIATED RETINA CONSULTANTS•Phoenix, AZ

10d•Onsite

About The Position

The Medical Scribe works closely with physicians to ensure accurate and complete medical records for each patient. The scribe accompanies the physician into examination rooms and documents the encounter, including diagnoses, symptoms, examination findings, follow-up instructions, and prescriptions as dictated by the physician. The role also includes entering patient orders, verifying documentation of procedures, and maintaining correspondence among physicians, other departments, and patients. The position is full-time and based in the Phoenix office. Frequent travel is required, and the schedule may require flexibility, including evenings and weekends. The work takes place in an office environment with a controlled atmosphere, with possible exposure to communicable diseases and blood-borne pathogens. The employee may also provide coverage in other clinic areas when the physician is out. Additional duties may be assigned by supervisors.

Requirements

Knowledge of medical terminology and electronic health records.
Excellent listening, written, and verbal communication skills.
Strong attention to detail and accuracy.
Ability to work effectively in a team environment.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Flexibility in work schedule, including evenings and weekends as needed.
Basic computer skills and proficiency in Microsoft Office.
Ability to cope effectively with typical job stress.
Hearing adequate to perform duties in person and over the telephone.
Ability to communicate clearly with patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading printed sources and computer screens.
Ability to occasionally lift and carry items over 10 pounds unassisted.
Ability to frequently bend, reach, and perform repetitive hand movements, and to stand, walk, squat, and sit; some lifting, pushing, and pulling are regularly required throughout the work shift.
Ability to wear personal protective equipment, including gloves, face mask, eye shield, and gown.

Nice To Haves

Bachelor’s degree in healthcare administration, biology, or a related field.
Prior experience as a medical scribe or in a similar role.

Responsibilities

Accompany the physician into patient examination rooms and accurately document the physician’s encounter with the patient and others present.
Transcribe diagnoses, symptoms, examination findings, follow-up instructions, and prescriptions as dictated by the physician.
Enter patient orders, including billing orders, laboratory tests, and radiology tests.
Verify entries for procedures performed by the physician.
Maintain correspondence, including flags, phone notes, patient letters, and prescription refill requests, between the physician, other departments, and patients, and ensure prompt responses.
Monitor the physician’s schedule and communicate necessary changes to the Senior Clinical Operations Manager.
Contact patients to relay information from the physician, schedule or change appointments, and provide other follow-up as needed.
Maintain professional appearance and conduct and adhere to employer work practices.
Establish and maintain effective working relationships with physicians, staff, and management.
Document work processes as required.
Perform other assigned duties, including covering other clinic areas when the physician is out.