About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Performs office and clerical duties as assigned by the office manager. The supervising physician, APRN, or PA assigns specific patient care responsibilities after competency is established. The role includes clinical, technical, administrative, and clerical duties within the scope of training and certification, including point-of-care testing. The Certified Medical Assistant prepares patients and rooms for examinations and treatment, supports examinations and procedures, documents patient information and care, communicates with patients and clinical staff, and completes scheduling, billing, insurance, and other office tasks. The position is a non-management role reporting to a supervisor, manager, director, or executive.

Requirements

  • In South Carolina, complete a medical assistant training program through one of the listed pathways: a program accredited by CAAHEP, ABHES, or an accrediting agency recognized by the U.S. Department of Education; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a medical assisting program provided by a branch of the U.S. Military; a U.S. Department of Labor-approved Registered Apprenticeship program; an employer-led program aligned with a nationally accredited certification exam; or Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant program.
  • In Tennessee, completion of an accredited medical assistant program is preferred.
  • No experience required.
  • Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • CMAs certified before January 1, 2020, who have maintained certification without lapse while working as a CMA are exempt from the education requirements.
  • Current South Carolina incumbents hired after January 1, 2020, who do not have the indicated education have until July 15, 2026, to complete the required state education requirements.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies.
  • Pend orders for physician signature.
  • Prepare examination and treatment rooms and maintain treatment supplies and equipment, cleaning or sterilizing instruments as needed.
  • Assist physicians with examinations, tests, procedures, and office-based surgery.
  • Apply splints, casts, and dressings, and remove sutures after establishing competency.
  • Report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered after demonstrating competency and passing the medication administration test. Administration routes and forms include oral, vaginal and rectal suppositories, intradermal injection, and intramuscular injection.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse regarding patient medical concerns.
  • Teach patients and provide printed information, at the physician’s request, about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and other related forms for physician review.
  • Communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned general office and clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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