Certified Medical Assistant (CMA) - Physician Practice - St. Elizabeth Boardman Orthopedics

Bon Secours Mercy Health • Boardman, OH

12d

About The Position

The Certified Medical Assistant works closely with the physician to deliver excellent patient care while ensuring services remain within the medical-assisting scope of practice and state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. It also includes patient-facing customer service and clerical support for the practice.

Requirements

• High school degree or GED.
• Obtain and maintain an active medical assisting certification from an accepted organization within 12 months of the start date. If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Problem-solving skills and basic computer skills.
• Excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification at hire for BSMH.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying that diagnostic test results, hospital reports, and other medical records are accurate and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED