Certified Medical Assistant (CMA) - Physician Practice - St. Elizabeth Boardman Orthopedics

Mercy Health BSMH • Boardman, OH

6d

About The Position

The Certified Medical Assistant works closely with the primary care physician to deliver excellent patient care while ensuring services remain within the Medical Assisting scope and state guidelines. The role reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. It also provides respectful customer service to patients and the community and performs clerical and departmental support duties.

Requirements

• High school degree or GED.
• Obtain active medical assisting certification from an accepted certifying organization within 12 months of the start date. If unable to obtain MA certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Problem-solving skills and basic computer skills.
• Excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform departmental clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED