Certified Medical Assistant (CMA) - Medical Assistant (MA) - Orthopedics

Roper St. Francis Healthcare • Mount Pleasant, SC

2d

About The Position

Roper St. Francis Healthcare is hiring a Certified Medical Assistant for its Orthopedics specialty care department. This multi-skilled clinical professional provides direct and/or indirect patient care within the scope of practice and applicable standards. Under provider direction, the Medical Assistant helps address the patient’s chief complaint by collecting vital signs and other information, documenting patient and family needs, participating in care planning and implementation, and administering ordered medications within the Medical Assisting scope and state guidelines.

The role supports both clinical and administrative workflows, including preparing patients for examinations, maintaining accurate electronic records, assisting with virtual visits, handling follow-up tasks, and helping keep clinical areas safe and adequately supplied. The position serves adult and geriatric patients. The posting lists 40 scheduled hours per week and a day shift.

Requirements

• High school diploma or GED.
• For the Certified Medical Assistant role, active Medical Assisting certification from an accepted certifying organization is required. Listed certifications include CMA, RMA, CCMA, NCMA, and NRCMA, subject to state-specific restrictions; an ABR-OE may be accepted in certain circumstances, also subject to state restrictions.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; at BSMH it is preferred at hire and required before independent patient care.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, telephone, and fax machine.

Nice To Haves

• Completion of an accredited post-secondary Medical Assistant education program is preferred, except where specified as required in South Carolina.
• Completion of an externship or clinical laboratory training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Provide excellent care and service in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
• Keep work areas, examination rooms, and equipment clean, orderly, safe, and supplied; ensure equipment functions properly.
• Assist patients and providers with virtual health visits, including setup, pre-charting, patient preparation, troubleshooting, and gathering relevant clinical information before the visit.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record inbox messages according to the provider’s verbatim instructions.
• When needed, perform front desk workflows such as patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits; collect co-pays as needed.
• Order supplies, track referrals and laboratory or diagnostic tests, and dispose of contaminated supplies.
• Record medical histories, vital statistics, and test results in medical records.
• Interview patients and obtain medical information and vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and within applicable scope and guidelines.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform routine laboratory tests and sample analyses.
• Provide authorized prescription and refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties, including answering telephones and completing insurance forms.
• Complete skills or competency checklists for assisting physicians with examinations and treatments, such as handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED