Certified Medical Assistant

OUTER CAPE HEALTH SERVICES INC•Provincetown, MA
•$24 - $28

About The Position

The Certified Medical Assistant supports providers and the healthcare team in delivering high-quality patient care by performing patient-flow, supply, and environmental duties. The role reviews electronic medical records before appointments, prepares patients and exam rooms, documents patient information and test results, assists with examinations and procedures, and supports specimen collection and point-of-care testing. The Medical Assistant maintains patient confidentiality, follows infection-control and safety procedures, and helps keep equipment and work areas clean and functional. The position reports to the Medical Assistant Manager and may involve travel between OCHS sites or work in a remote setting when directed by nursing leadership.

Requirements

  • High school diploma or equivalent (GED).
  • Medical Assistant certification.
  • Current BLS certification.
  • Phlebotomy training is required before drawing blood.
  • Excellent interpersonal, communication, organizational, and computer skills, and ability to work collaboratively.
  • Excellent written and verbal communication skills.
  • Proficiency with computer applications, including EPIC, Outlook, Microsoft Office, and OneDrive.
  • Good judgment and ability to solve problems in a timely manner.
  • Ability to adhere to strict confidentiality standards.
  • Ability to work effectively both as a team member and independently.
  • Demonstrated ability to work effectively in a culturally diverse and inclusive environment.
  • Ability to walk and stand for long periods.
  • Ability to lift small loads and assist with patient mobility as needed.

Nice To Haves

  • Bilingual communication skills are helpful.

Responsibilities

  • Review electronic medical records before scheduled appointments and ensure relevant lab results, consult reports, hospital discharge records, and screening dates are available to the provider.
  • Identify patients according to policy, escort them to exam rooms, review visit reasons and medications, update histories, and conduct patient interviews.
  • Provide appropriate forms for patients to complete before provider or nurse visits.
  • Measure and record vital signs, height, weight, and oxygen saturation as appropriate.
  • Prepare patients for examination, including assisting with dressing and getting on or off the examination table, while adapting care to age, physical ability, and intellectual development.
  • Conduct hearing, vision, breathing, and EKG testing and administer vaccinations across age groups; record results and vaccine administration in the EMR and report abnormal findings.
  • Recognize and report abnormal vital signs and potential emergencies; notify appropriate personnel and assist with emergency care as directed.
  • Notify providers when patients are ready for examination and assist providers and nurses with visits, diagnostic studies, treatments, labels, and lab printing.
  • Operate and monitor equipment and hand instruments to providers.
  • Label, collect, prepare, and deliver lab specimens while following Universal Precautions and OCHS policies.
  • Assist with examinations and procedures, including minor surgical procedures, GYN exams, diagnostic studies, and treatments; establish and maintain a sterile field when appropriate.
  • Perform CLIA-waived point-of-care testing and phlebotomy when needed and authorized by a clinician.
  • Participate in quality assurance and improvement activities and required training seminars, including OSHA training.
  • Clean, wrap, and sterilize instruments according to reprocessing policies and procedures.
  • Assist with medical-supply inventory and ordering.
  • Keep exam rooms stocked, clean, orderly, and safe in accordance with infection-control and HIPAA standards.
  • Maintain patient confidentiality and a respectful, professional, and courteous demeanor with patients and coworkers.
  • Use equipment carefully and perform routine cleaning and preventive maintenance; keep the work area clean, safe, and organized.
  • Travel between OCHS sites as needed when directed by nursing leadership and work in a remote setting when directed.
  • Perform other related duties and projects as assigned.
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