Certified Medical Assistant

FETTER HEALTH CARE NETWORK INC•Summerville, SC

About The Position

Provide proactive clinical support to clinicians, assisting with patient-care follow-up, exam-room preparation, and organizational goals. The role includes welcoming and preparing patients, verifying patient information, supporting examinations and procedures, providing patient education, completing clinical and billing records, and maintaining supplies, equipment, and a safe work environment. The Certified Medical Assistant also supports provider scheduling and care coordination, assists with referrals and tracking test results, administers immunizations and injections as directed, and performs other duties assigned by the Clinical Services Director.

Requirements

  • High school diploma or equivalent.
  • Current CMA or RMA certification required.
  • CPR certification required.
  • Computer literacy and ability to use Microsoft Word, Outlook, and Excel.
  • Knowledge of office practices and medical terminology.
  • Excellent grammar usage, problem-solving skills, organization, and communication skills.
  • Ability to work effectively and consistently with limited direct supervision.
  • Ability to communicate well with staff, physicians, and the general public.
  • Professional, courteous, and understanding interactions with patients, visitors, employees, and medical staff.
  • Dependability and ability to work a flexible schedule.
  • Neat and friendly appearance.

Nice To Haves

  • One to three years of experience in a medical office or health care setting preferred.
  • Ability to speak Spanish preferred.

Responsibilities

  • Welcome patients in person or by telephone and answer or refer inquiries.
  • Prepare patients for health care visits, including escorting them to exam rooms, providing gowns and drapes, assisting with positioning, and arranging instruments, supplies, and equipment.
  • Verify patient information by interviewing patients, reviewing or recording medical histories, taking vital signs, and confirming the purpose of visits or treatment.
  • Assist health care providers during examinations and procedures; prepare specimens; perform basic on-site laboratory tests; dispose of contaminated supplies; sterilize instruments; administer medications as directed; authorize refills as directed; telephone prescriptions to pharmacies; draw blood; take electrocardiograms; remove sutures; and change dressings.
  • Educate patients by providing medication and diet information and instructions and answering questions.
  • Complete records of patient examinations, treatments, and test results; record billing information, complete insurance forms, and respond to insurance and other third-party inquiries.
  • Maintain supply inventory, place orders, and verify receipts.
  • Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
  • Maintain a safe, secure, and healthy work environment by following and enforcing applicable standards, policies, procedures, and requirements.
  • Record refrigerator, freezer, incubator, and room temperatures daily.
  • Autoclave instruments according to daily and monthly cleaning schedules.
  • Prepare and adequately stock exam rooms for patients.
  • Anticipate preliminary tests and, when appropriate, prepare patients in gowns for pelvic, physical, or other examinations.
  • Assist providers with prescribed medications or samples from the clinic medication outlet.
  • Review and plan provider scheduling with the LPN Care Coordinator.
  • Assist the LPN Care Coordinator with referrals and tracking weekly laboratory tests, radiology, and EKGs.
  • Log positive HCG results and abnormal cytology reports in the appropriate logs.
  • Assist providers with minor surgeries and procedures.
  • Administer immunizations and injections according to provider directives.
  • Perform other duties as assigned by the Clinical Services Director.
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