Certified Medical Assistant - SPHC

Tuba City Regional Health Care Corporation•Flagstaff, AZ

About The Position

The Certified Medical Assistant provides services at the Echo Cliffs Health Center as assigned, under the supervision of a Licensed Independent Practitioner (LIP), such as a physician, dentist, or nurse practitioner. The role combines administrative and clinical duties to support the LIP and facilitate patient care. Duties include obtaining and recording vital signs and other patient information, preparing and sending laboratory specimens, assisting with examinations and procedures, maintaining examination rooms and supplies, and completing electronic health record documentation. The position provides basic patient care within established policies and the direction of an LIP. After required formal training and competency assessment, the medical assistant may perform specified procedures, including waived testing, specimen collection, wound care, and medication preparation and administration. The role also supports appointment scheduling, clinic operations, patient education, infection control, and performance improvement activities. Additional hours may be required to maintain patient care, and the employee may float to other clinics during staffing shortages. TCRHCC applies hiring preferences under the Navajo Preference in Employment Act: qualified enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe receive preference; eligible spouses of enrolled members receive secondary preference; and enrolled members of other federally recognized American Indian tribes receive tertiary preference.

Requirements

High school diploma or GED.
Current Certified Medical Assistant certification from AAMA, AMT, NCCT, or NHA.
Completion of an approved medical assisting training program accredited by CAAHEP, ABHES, another accrediting agency recognized by the U.S. Department of Education, or a program meeting or exceeding and verifying the medical-assistant entry-level competencies prescribed under R4-16-402(A).
Current Basic Life Support (BLS) certification from the American Heart Association, which must be maintained.
Satisfactory performance during clinical experiences in an accredited program, supported by positive references from clinical instructors.
Satisfactory performance in prior and current employment, supported by positive employment references addressing teamwork, ethical standards, reliability, and dependability.
Ability to read, analyze, and interpret complex documents and respond effectively to sensitive inquiries or complaints.
Excellent customer-service skills and telephone etiquette.
Proficiency with Microsoft Suite applications and an electronic medical record system.
Knowledge of infection-control procedures, personal protective equipment, and safety precautions.
Satisfactory completion of job interviews, background and reference checks, fingerprint clearance requirements, physical examinations, and other required screenings.
Submission of complete and accurate employment-related documents, applications, resumes, references, and other required information.
Ability to meet the described physical demands, including lifting up to 25 pounds and assisting heavy and/or disabled patients for an extended period.

Responsibilities

Assist with direct patient care, including check-in, obtaining patient histories and vital signs, preparing records, and assisting with medical examinations.
Obtain and record assigned patient information, such as vital signs, height, and weight, in the electronic health record.
Provide basic patient care under the direction of an LIP and in accordance with established policies, including applying or removing dressings, slings, and braces; applying heat or cold packs; and assisting with ambulation, transfers, and positioning.
Assist the LIP with examinations by explaining procedures, positioning and draping patients, and assembling instruments and supplies.
Perform approved waived tests, record results, and follow applicable quality-control, regulatory, and record-keeping requirements.
Obtain bacteriologic specimens, such as clean-catch urine specimens and topical cultures, and assist with incision and drainage procedures.
Perform less complex dressings and treatments independently and assist with cleaning, irrigating, and dressing complex wounds.
Prepare and administer medication as directed by the LIP, including intramuscular, subcutaneous, and intradermal injections.
Instruct patients in proper urine-sample collection, prepare specimens for analysis, and route requisition forms to consultative services, dietary, laboratory, and radiology.
Observe patient conditions and reactions and report changes in clinical condition to the provider.
Schedule and monitor patient appointments; coordinate routine clinic and administrative activities as needed.
Maintain clinical records and use established software to enter immunizations, follow up on laboratory and radiological examinations, and complete other required computer functions.
Educate and advise patients on specified medical issues within established parameters; prepare patient-related documentation for providers or patients.
Use safety, environmental, and infection-control practices, including wearing and safely removing and disposing of required personal protective equipment.
Maintain courteous and professional interactions with patients, families, and other clients; answer telephones and provide routine information according to policy.
Clean, arrange, and restock supply cabinets; clean and sort supplies, instruments, and equipment; report supply or equipment deficiencies; clean refrigerators; assist with temperature logs; and maintain a clean, safe patient environment.
Participate in performance-improvement activities, data-management responsibilities, and a collaborative team approach to safe, patient-centered care.
Work additional hours when required to maintain patient care and float to other clinics during staffing shortages.
Complete electronic health record entries accurately and promptly and participate in departmental workflow, testing teams, and related electronic-record or project initiatives.
Perform other miscellaneous job-related duties as assigned.