Certified Medical Assistant

Proliance Surgeons•Puyallup, WA

About The Position

The Certified Medical Assistant acts as a patient care coordinator and advocate, maintaining clinical supplies, proper documentation, and optimal patient flow and experience while following OSHA/WISHA and other compliance and regulatory guidelines. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The role supports direct patient care and clinic procedures, helps coordinate care and diagnostic testing, maintains patient records and communications, and assists providers with medication lists, e-prescribing, and communication with referring doctors. The Medical Assistant also maintains equipment and supplies and performs other daily team duties and special tasks as assigned.

Requirements

High school graduate or equivalent.
Graduate of an accredited Medical Assistant Program.
Current Washington State Medical Assistant Certification.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service skills, integrity, and strong interpersonal skills, including patience, compassion, empathy, and the ability to work well with diverse people.
Adherence to safety, risk management, and precautionary procedures, including respect for HIPAA confidentiality.
Ability to use time efficiently and attend to quality, detail, accuracy, and completion.
Consistency, timeliness, dependability, and effective teamwork.
Ability to adapt to continuous change and demonstrate flexibility.
Demonstrated ability to continuously learn.
Self-motivation and ability to work with increasing independence and little supervision, follow guidelines and detailed instructions, and overcome obstacles and challenges.
Clear oral and written communication skills.
Ability to organize and prioritize work.
Critical-thinking and problem-solving skills.
Ability to cope professionally, safely, and efficiently with fast-paced, often stressful situations and unpredictable circumstances.

Nice To Haves

One to two years of experience in a medical office.
Familiarity with or working knowledge of Electronic Medical Records.

Responsibilities

Arrange exam room instruments and equipment and maintain supplies.
Dispose of contaminated supplies and sterilize medical instruments.
Position patients for exams and procedures.
Collect and prepare laboratory specimens.
Obtain vital signs, patient history, and chief complaints.
Prepare patient exam, dressing, and procedural areas using vigorous aseptic technique.
Hold and position patients for procedures or imaging, including manipulating body parts or using instruments to keep areas immobile.
Hand instruments to providers while standing for extended periods.
Report test results to patients as indicated by the physician and in a timely manner.
Chart vital information in the electronic record and ensure medication information, health history, and reason for visit are obtained and documented.
Perform phone triage and post-operative calls, respond to directed voicemail messages preferably the same business day and no later than 24 business hours, and take required action.
Document all encounters and maintain documentation of visits and communications conducted in person or over the phone.
Coordinate care and diagnostic testing at other facilities as indicated by the physician.
Assist providers with e-prescribing and maintaining medication lists.
Assist providers in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow other daily team duties and special tasks as assigned.
Follow OSHA/WISHA and other compliance, regulatory, safety, risk management, precautionary, and confidentiality requirements.