Certified Medical Assistant

Geisinger•Selinsgrove, PA
•Onsite

About The Position

Provides direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the healthcare team under provider direction. Clinical work includes preparing patients, collecting and reviewing relevant information, performing technical duties, documenting in the electronic medical record, and supporting a safe patient environment. The role also provides administrative and clerical support for the clinic, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. Work is typically performed in a clinical environment, and travel may be required. The employee is accountable for meeting job-specific obligations and complying with organizational policies and procedures. Department-specific orientation competencies and skills are essential to performing the job.

Requirements

  • High school diploma or equivalent (GED).
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
  • Certification through one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Basic Life Support certification within six months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
  • Graduate from a specialty training program.
  • At least one year of related work experience.

Responsibilities

  • Record the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record using the rooming tool.
  • Prepare examination and treatment rooms between cases and patients.
  • Help patients prepare for provider visits while protecting their safety and privacy.
  • Provide direct patient care as directed by the provider and within demonstrated competency, including performing EKGs and wound dressings and assisting during minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and demonstrated competency; intravenous medications may not be administered.
  • Complete tests and treatments ordered by providers according to policy and demonstrated competency.
  • Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently.
  • Perform phlebotomy and, as trained and supervised by the laboratory, assist with laboratory testing, reporting, and specimen quality assurance.
  • Perform receptionist and clerical tasks supporting patient care and clinic operations, including matching and filing ancillary, consultation, and other medical reports in patient records.
  • Document in appropriate sections of the medical record to maintain complete and accurate records.
  • Use the designated electronic medical record and scheduling system.
  • Facilitate timely patient appointments and complete referrals and pre-authorizations as needed.
  • Collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Carry out and document patient communications as directed by the provider, prioritize communications, and respond to patient questions and requests to support timely care and efficient provider time.
  • Reinforce patient education as directed by the provider.
  • As needed, inventory non-controlled medical and surgical supplies and pharmaceuticals, check expiration dates, and document utilization.
  • As needed, access non-controlled medication storage or supply areas and transport non-controlled medications to meet clinic needs.
  • Prepare and clean instruments, and follow sterilization and disinfection protocols, including high-level disinfection of instruments and equipment.
  • Follow hand hygiene and infection-prevention precautions and clean and set up examination rooms between patients using established protocols.
  • Routinely inspect diagnostic equipment and instrumentation for condition and proper operation and identify preventive or corrective maintenance needs.
  • Actively participate in patient safety and quality improvement programs.

Benefits

  • Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partners.
  • Collaborative, cooperative, and collegial work atmosphere.
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