Certified Medical Assistant

TOA Middle • Murfreesboro, TN

19d • Onsite

About The Position

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, with more than 35 locations across the state. Our commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and Accountability guides how we work and how we care for our patients and communities. Who we are defines how we care: Culture: A shared commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and taking accountability for our own actions with the belief that every one of us makes a difference. Patient Access: Setting the standard for orthopedic care in Tennessee with access to over 35 locations across the state, including Ambulatory Surgery Centers. Patient Experience: Building strong and authentic relationships with our patients and communities by unifying through consistent collaboration to deliver exceptional patient experiences. Financial Stewardship: Using sound judgement to make responsible financial decisions; minimizing waste and maximizing value. Our TOA Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly.

Requirements

• Current and unencumbered MA Certification through a sanctioned third-party, such as The American Registry of Medical Assistants, National Healthcareer Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists.
• At least one year of experience working as a medical assistant.
• Exceptional focus on the patient experience.
• Passionate about providing excellent care and compassion to our patients and their families.
• Energetic and have an enthusiastic pace at work.
• Able to swiftly and accurately manage the flow of patients, without any diminishing focus on patient care.
• Flexible. Understand that no two days may be the same, and it excites you to adjust to those changes.
• Dependable. Have the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner.
• CPR certified and trained.

Nice To Haves

• Experience in an orthopaedic environment is a plus.

Responsibilities

• Politely escort patients from waiting room to exam room.
• Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.
• Review patient charts and files for completeness.
• Prepare equipment and supplies for clinical procedures such as aspirations, injections, and X-rays.
• Administer injections, remove casts, splints, and dressings as directed by physician.
• Prepare prescriptions as directed by physician.
• Assist with the scheduling of tests and treatments.
• Coordinate patient surgeries including scheduling, insurance coverage and pre-certification for surgeries if needed.
• Respond to patient and payor phone calls.
• Order and maintain clinical and office supplies and equipment.
• Apply, adjust, and remove fiberglass/plaster casts and splints as directed by a physician or physician assistant
• Inspect and adjust bandages and equipment
• Provide patient instructions on cast/splint care
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintains professional affiliations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed