Certified Medical Assistant

WACO FAMILY MEDICINE•Waco, TX

1d•Onsite

About The Position

The Certified Medical Assistant supports providers and clinicians in delivering patient care and completing clinical and administrative work. The role assists with patient assessments, vital signs, procedures, medications, patient education, diagnostic testing, and documentation, following provider orders and the CMA scope of practice. It also supports referrals, immunizations, electronic health record inbox workflows, records management, exam-room readiness, and quality assurance tasks. The position is located at Central in Waco, Texas, is full-time, and has a day shift. The work includes an eight-hour shift with occasional overtime and frequent interaction with patients, providers, clinicians, and outside agencies. The CMA must be able to respond quickly and calmly to medical emergencies and comply with confidentiality requirements.

Requirements

High school diploma or GED.
Texas Driver’s License.
Completion of an accredited medical assisting program and an externship in a supervised healthcare setting.
Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA) or another certifying agency.
CPR certification.
One year of prior experience in a medical assisting role performing administrative duties, or a similar position in a healthcare work environment.
Basic computer skills to complete administrative tasks.
Strong communication and customer service skills.
Ability to function well in a fast-paced and at times stressful environment.
Must work within the CMA scope of practice.
Able to respond quickly and calmly to medical emergencies.
Visual and auditory accuracy.
Ability to meet the stated physical demands, including standing, walking, squatting, kneeling, reaching, twisting, climbing, repetitive hand use, and occasional lifting or positioning of patients.

Nice To Haves

Bilingual skills.
Additional experience.

Responsibilities

Assist providers with initial patient assessments, vital signs, medical procedures, implementation of care, and documentation.
Administer medications under provider orders, including oral, intramuscular, intravenous, subcutaneous, and intradermal medications, and assess and document their effects. IV initiation requires certification by a WFM-approved educator; hydration may be initiated, but medications may not be administered through an IV. An RN or clinician must perform patient assessments during IV treatment.
Provide oral and written patient education on disease processes, medications, interventions, and treatment implementation under provider orders.
Perform ordered diagnostic tests, including EKGs, spirometry, vision and hearing screenings, throat cultures, NSTs, and bladder scans.
Perform ordered patient treatments and procedures, including venipuncture, nebulization, catheterization, ear lavage, dressing changes, Unna boot application, and sponging infants. Catheterization requires completed training and maintained biannual WFM competencies.
Comply with regulations related to confidentiality of patient information.
Assist providers with minor surgery, cast application, flexible sigmoidoscopy, colposcopy, cervical biopsy, EMB, IUD insertion, and Pap smears.
Assist clinicians with prescription pending in the EHR; do not refill medications.
Complete paperwork for ordered diagnostic tests performed outside the center.
Contact patients who miss vital recheck appointments.
Schedule appointments for FHC patients with outside specialists; document appointment details in the medical record, fax needed records, and document the fax transmission and destination number.
Review children’s immunization records before the provider enters the exam room, identify overdue or needed immunizations, and administer immunizations according to TDH guidelines and standing provider orders.
Manage messages, MyCharts, result notes, and other encounters in the EHR inbox.
Manage fax transmissions from outside agencies and document nursing home facsimiles in patient records.
Obtain hospital record copies for clinic charts.
Clean and stock exam rooms.
Locate laboratory and X-ray reports as needed.
Complete assigned Quality Assurance tasks according to the QA log.
Perform other duties as assigned by the supervisor.