Certified Medical Assistant

Geisinger • Selinsgrove, PA

11d

About The Position

Provides direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the health care team, under provider direction. Clinical work includes preparing patients, gathering and reviewing relevant information, performing technical duties, documenting in the electronic medical record, and maintaining a safe environment. The role also provides administrative and clerical support, including scheduling, filing reports, and following up on documentation, calls, and billing inquiries.

Work is typically performed in a clinical environment, and travel may be required. The position is accountable for completing job-specific obligations and following organizational policies and procedures. The duties listed represent typical elements of the role and may be supplemented by competencies and skills required during department-specific orientation.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
• Certification through one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
• High school diploma or equivalent (GED) is required.
• Basic Life Support certification is required within six months.
• Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

• Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program is preferred.
• Graduation from a specialty training program is preferred.
• At least one year of related work experience is preferred.

Responsibilities

• Obtain and document the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record rooming tool.
• Prepare examination and treatment rooms between cases and patients, and assist patients in preparing for provider visits while protecting their safety and privacy.
• Provide direct patient care as directed by the provider and within demonstrated competency, including performing EKGs and wound dressings and supporting minor surgical procedures and ancillary examinations.
• Prepare and administer medications according to policy and procedure after competency validation; intravenous medications may not be administered.
• Complete tests and treatments ordered by providers according to policy and procedure and demonstrated competency.
• Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently.
• Perform phlebotomy and assist with designated laboratory functions related to testing, reporting, and specimen quality assurance, as trained and overseen by the laboratory.
• Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
• Document in appropriate sections of the medical record to ensure it is complete and accurate; use designated electronic medical record and scheduling systems.
• Facilitate timely patient appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
• Assist with orientation of new personnel under the direction of the provider and/or site lead.
• Carry out and document patient communications as directed by the provider, prioritize communications for the provider, and respond to patient questions and requests to support timely care.
• Reinforce provider-directed patient education to support understanding of instructions.
• As needed, inventory non-controlled medical/surgical supplies and pharmaceuticals, monitor supply levels and expiration dates, and document utilization.
• As needed, access designated non-controlled medication storage or supply areas and transport non-controlled medications to meet clinic or unit needs.
• Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection of instruments and equipment.
• Clean and set up examination rooms between patients using established infection prevention protocols; follow hand hygiene and appropriate infection prevention precautions.
• Inspect and observe diagnostic equipment and instrumentation for proper operation and identify preventive or corrective maintenance needs.
• Actively participate in patient safety and quality improvement programs.

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partner benefits.
• An atmosphere of collaboration, cooperation, and collegiality.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED