Certified Medical Assistant

Brigham Young University•Provo, UT

12d

About The Position

The Certified Medical Assistant (CMA) works with BYU’s Student Health Center (SHC), whose mission is to provide quality healthcare services with compassion and efficiency in a Christ-centered environment. The CMA supports clinicians by knowing the job well and performing it efficiently, while helping deliver the best possible patient experience in accordance with clinic policies, procedures, and regulatory standards. The role includes assisting with patient triage, preparing patients for examinations, supporting physicians with procedures, administering injections, maintaining examination rooms and instruments, managing supplies, coordinating tests and procedures, communicating with patients and the healthcare team, and using electronic medical records. The CMA is expected to maintain CPR certification and attend required meetings. Candidates must be committed to BYU’s mission and meet the university’s employment requirements. Members of The Church of Jesus Christ of Latter-day Saints must be worthy to hold a current temple recommend. All employees must abide by the university’s Honor Code and Dress & Grooming Standards and support its academic and religious missions.

Requirements

Firm commitment to the mission of BYU.
Certification as a Medical Assistant.
Proficient computer and EMR skills.
Effective communication and relationship-building abilities.
Strong planning and organizational skills.
CPR certification.

Nice To Haves

2–4 years of experience in a physician’s office.

Responsibilities

Assist clinicians with patient triage.
Respond promptly, professionally, and courteously to patient needs.
Provide efficient and effective patient care in compliance with clinic policies, procedures, and regulatory standards.
Prepare patients for examinations by interviewing them, measuring vital signs, and recording information in patient records.
Ensure physicians have pertinent information, including medication lists, lab results, and allergies.
Assist physicians with procedures such as flex sigs, treadmills, and pap smears.
Administer injections.
Keep exam rooms clean, orderly, and fully stocked.
Clean and sterilize instruments according to policy.
Monitor inventory and coordinate orders for medical supplies and materials.
Schedule tests and procedures, including obtaining insurance pre-authorizations when necessary.
Triage patient phone messages, review them with physicians, and respond as directed.
Obtain lab and test results for physician review and call results to patients as instructed.
Call prescriptions to pharmacies.
Maintain CPR certification.
Attend meetings as required.
Communicate effectively with patients and the healthcare team.
Use electronic medical records (EMR) proficiently.

Benefits

BYU automatically contributes 8% to the 401(k) at no cost to the employee; BYU adds an additional 4% if the employee contributes 5%. Rehires may qualify for different retirement plans.
Generous vacation and sick time, plus 13 paid holidays.
Employee assistance program available to the employee and household members.
Tuition benefits for employees and eligible family members.
Access to athletic facilities.
Medical and dental benefits.
Short- and long-term disability benefits.
Paid parental and maternity leave.
Wellness program.
Free on-campus parking.
Free UTA passes for the employee, spouse, and qualified dependents.
Discounts at the BYU Store and for many BYU events.