Certified Medical Assistant

Bergen Volunteer Medical Initiative • Hackensack, NJ

36d • Onsite

About The Position

The Certified Medical Assistant (CMA) is responsible for obtaining lab specimens from BVMI patients, volunteers, and/or employees as ordered. The CMA works collaboratively with the Medical Director, Charge Nurse, and volunteer medical staff to achieve optimal patient care and satisfaction.

Requirements

• Certified Medical Assistant (CMA) credential required.
• Proven experience in Phlebotomy and EKG administration.
• Must be bilingual (Spanish/English).
• Proficiency in using computers, including Electronic Medical Records (EMR) and office software.
• Strong communication skills with the ability to work with diverse cultures in a fast-paced environment.
• Punctual, dependable, and capable of multitasking.

Responsibilities

• Verify identity prior to obtaining specimens by confirming name and birthdate against lab requisitions.
• Obtain and handle specimens using proper lab techniques; provide clear patient instructions for urine and other non-blood specimens.
• Review lab requisitions for accuracy; enter orders into the lab computer; label, process, and store specimens appropriately.
• Perform patient EKGs as ordered during clinical sessions.
• Prepare Quest requisitions when internal access is not possible; schedule specimen pickups and record confirmation numbers.
• Consult the Quest Lab Reference Book or Charge Nurse for complex testing questions.
• Answer incoming calls, schedule appointments, and manage patient check-in and check-out.
• Consult with the Charge Nurse or NP on patient health concerns and relay information accurately to patients.
• Assist with medical interpretation to support patient communication as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed