Certified Medical Assistant SJHP Family & Specialty Medicine Durango

San Juan Regional Medical Center

16d

About The Position

The Medical Assistant is an integral part of the patient care team and acts as a liaison between providers and patients to meet patients’ medical needs. The role supports excellent patient care, communicates effectively, demonstrates strong customer service, and performs department-specific clinical skills in a busy setting. Employees are expected to embody San Juan Regional Medical Center’s values—Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality—and apply its Service Standards of Safety, Courtesy, Effectiveness, and Stewardship in their daily work.

Requirements

High school diploma or GED.
Certified Medical Assistant.
Completion of a formal Medical Assistant training program or a minimum of three years working as a Medical Assistant.
BLS Certification, which must be obtained within six months of hire.
Ability to see with corrective eyewear, hear clearly with assistance, and differentiate colors accurately when required.
Ability to sit and walk frequently or for long periods, and to stand, bend, squat, climb, kneel, and twist routinely.
Ability to use a computer and keyboard constantly.
Ability to lift more than 50 pounds and frequently push up to 300 pounds.
Ability to accept the risk of exposure to job-related illness and injury that may cause long-term health problems.

Nice To Haves

Prior experience in a related clinical or medical office setting.

Responsibilities

Establish strong working relationships with providers while facilitating excellent patient care.
Consistently exceed customer service expectations and communicate effectively.
Use data-entry and computer skills and demonstrate proficiency in department-specific clinical skills.
Perform accurately and quickly in a busy, stressful environment, prioritizing duties appropriately.
Understand and follow policies and procedures.
Build productive interpersonal relationships in every encounter and demonstrate teamwork.
Actively participate in the department.
Implement SJRMC’s Service Standards of Safety, Courtesy, Effectiveness, and Stewardship in daily work.
Perform other duties as assigned.
Set limits when dealing with angry, hostile, or verbally or physically abusive patients and families to support a safe, respectful care environment.
Cope effectively and strive for balance when caring for acutely ill patients and families.