Certified Medical Assistant

Sanitas • Surprise, AZ

3d • Onsite

About The Position

Sanitas is a global healthcare organization providing primary care, urgent care, nutrition, laboratory and diagnostic services, as well as healthcare education and resources. The Certified Medical Assistant contributes to patient care and clinic operations through clinical and administrative duties, under the direction of a licensed Independent Provider (LIP). The role supports compassionate, respectful, and patient-centered care for patients and their families, including patients from newborns through older adults.

Clinical work includes preparing patients and exam rooms, recording vital signs and medical histories, assisting providers during examinations and procedures, performing blood draws and CLIA-waived tests, administering medications and vaccines as ordered and within scope of practice, and assisting with routine procedures and wound care. The position also supports specimen handling, quality control, sterilization, infection prevention, emergency response, and age-appropriate care, including pediatric care.

Administrative work includes maintaining patient records and electronic health records, protecting confidentiality and complying with HIPAA, answering phones and patient inquiries, scheduling and coordinating appointments and follow-ups, supporting pre-visit planning, and assisting with billing, coding, insurance claims, referrals, authorizations, and documentation.

The position is full-time and on site in the Phoenix Region, Maricopa, Surprise, Arizona. The job details list rotating travel percentage, while the posting’s Travel section states that travel is not required. Clinic needs may require rotating shifts, weekends, holidays, and potentially evening shifts. The work environment is typically a medical office, clinic, or healthcare facility.

Requirements

• High school diploma or equivalent.
• Completion of an accredited medical assisting program.
• At least one year of experience in the healthcare field.
• Active Certified Medical Assistant (CMA) certification through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) certification through the American Medical Technologists (AMT).
• Active Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
• English language proficiency is required.
• Exceptional verbal and written communication skills and the ability to interact effectively and compassionately with patients, families, and healthcare staff.
• Strong organizational skills, including managing multiple tasks and maintaining accurate records in a fast-paced environment.
• High attention to detail in clinical and administrative work.
• Ability to work collaboratively, take direction, and cooperate with colleagues.
• Professional appearance and behavior.
• Commitment to patient-centered care, age-specific needs, and cultural sensitivity.
• Ability to work in a fast-paced, patient-centered environment.
• Flexibility to rotate shifts, weekends, and holidays as required.

Nice To Haves

• At least two years of prior Certified Medical Assistant experience is preferred.
• Bilingual Spanish/English is preferred.

Responsibilities

• Prepare patients for examinations and procedures by taking vital signs, recording medical histories, and providing reassurance.
• Prepare exam rooms, organize instruments, and ensure supplies are available for healthcare providers.
• Perform venipunctures or capillary punctures, administer ordered injections, vaccines, and medications within the medical assistant scope of practice, and assist with minor procedures as ordered by the LIP.
• Clean, dress, and bandage superficial wounds; perform routine clinical tasks such as CLIA-waived testing.
• Conduct quality control tests to verify lab-result accuracy and proper equipment functioning.
• Label, handle, and transport specimens appropriately; maintain aseptic techniques and follow infection-control procedures.
• Sterilize medical instruments, disinfect exam rooms and equipment, use appropriate PPE, and dispose of biohazardous waste according to protocol.
• Provide basic first aid and assist with medical emergencies according to BLS standards.
• Provide culturally sensitive, age-appropriate care for patients from newborns to elderly individuals, using appropriate techniques to reduce discomfort and anxiety.
• Measure and record pediatric vital signs and growth parameters, assist pediatricians with exams and routine procedures, administer vaccines according to pediatric schedules, and assist with specimen collection.
• Ensure emergency equipment is ready in pediatric settings and respond to emergencies involving children.
• Enter and maintain accurate patient records, file documents, and manage electronic health records while safeguarding confidentiality and complying with HIPAA.
• Answer phones, organize medical supplies, maintain inventory, and assist with billing, coding, and insurance claims processing as guided by experienced staff.
• Perform pre-visit planning and respond to telephone encounters and patient inquiries in a timely manner.
• Complete documentation for urgent care follow-ups, communicable disease reporting, and hospital transfers.
• Coordinate pre-operative clearance, medication authorizations, referrals, appointments, patient-detail verification, and urgent care follow-up calls.
• Prepare informed consent documents and coordinate transmission of laboratory specimens, including Cologuard and blood tests.
• Rotate shifts, weekends, and holidays as required by clinic needs; perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED