Certified Medical Assistant

NATIVE HEALTH•Mesa, AZ

About The Position

The Medical Assistant (MA) is responsible for client intake and preparing clients to be seen by medical practitioners. The MA performs back-office duties, obtains baseline clinical data, assists medical staff, contributes to efficient clinic operations, and helps maintain the laboratory. The position supports providers and patients in delivering Patient Centered Medical Home (PCMH) team-based care. The role includes screening patients and documenting findings in the medical information system; assisting with patient care and reinforcing discharge instructions; administering medications and immunizations under the direction of healthcare professionals; following infection-control and bloodborne-pathogen procedures; handling medical office administration and supply inventories; performing CLIA-waiver testing; and collaborating with the contract laboratory technician. NATIVE HEALTH provides accessible, holistic, patient-centered care to urban American Indians, Alaska Natives, and others who experience barriers to health and wellness services.

Requirements

High school diploma or equivalent.
Certificate from an accredited Medical Assistant training program.
Current certification as a Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Certified Clinical Medical Assistant (CCMA).
Two years of experience as a Medical Assistant in a direct patient care setting.
Knowledge of primary care clinic operations, medical terminology, safe medication administration, infection control, and bloodborne-pathogen processes.
Ability to prioritize duties, work efficiently, adapt to unexpected events, help patients feel welcome, and work comfortably with clinic employees.
Punctuality and dependability.
Knowledge and use of medical supplies, equipment, instruments, and supplies.
Willingness to learn new tasks consistent with Medical Assistant training.
Cultural competence and ability to work with a diverse workforce and client population.
Current medication-administration knowledge and skills.
Understanding of HIPAA regulations, compliance, and violation reporting.
Electronic health record data-entry and retrieval skills.
Valid and unrestricted Arizona driver's license, subject to the stated out-of-state applicant timing and driving-record requirements; must maintain the license and be insurable under NATIVE HEALTH's liability auto policy.
Must pass a criminal background check and obtain and maintain a valid Class I Fingerprint Clearance Card within the stated timeframe.
Must pass substance abuse testing upon employment and submit to random testing during employment.
Must provide an updated immunization record at employment and a current tuberculosis skin report, with annual updates.
Must obtain BLS certification within 90 calendar days of employment and maintain certification.

Nice To Haves

Experience with pediatric and adult patients.
Spanish language fluency.

Responsibilities

Screen patients, document findings in the medical information system, and alert practitioners to special care needs.
Assist practitioners and other professional staff in delivering patient care; reinforce discharge instructions and deliverables.
Administer medications and immunizations under the direction of healthcare professionals and document them in the medical information system.
Follow infection-control and bloodborne-pathogen precautions, procedures, and practices.
Perform medical office administration, monitor inventories, and maintain supplies for patient care activities.
Perform CLIA-waiver testing and collaborate with the contract laboratory technician.
Perform all Core Competencies when providing patient-centered care.
Support the Native Health mission as needed.