Certified Medical Assistant | Outpatient Adult Medicine | Viera, FL

Orlando Health•Melbourne, FL

About The Position

Performs patient care in an ambulatory setting under the direction of a physician or Advanced Practice Provider (APP). The role supports clinical operations by gathering patient information, preparing patients for examinations, assisting with examinations and procedures, providing routine treatments, administering approved medication types, and documenting care according to organizational and department-specific policies. The Medical Assistant also supports patient communication, scheduling and referral coordination, incoming and outgoing calls, and entry of medication, laboratory, and diagnostic imaging orders under provider direction.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
Current BLS Healthcare Provider Certification.
Current certification or registration as a Medical Assistant from an accepted agency, or another agency's certification or registration considered on a case-by-case basis.

Responsibilities

Provide patient care under the direction of a physician or Advanced Practice Provider in an ambulatory setting.
Participate in quality initiatives, goal attainment, and clinical outcome improvement activities.
Communicate professionally and effectively with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interview and observation.
Assist patients and families with preparation for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to organizational and department-specific policies.
Act as a patient liaison to schedule specialty testing or specialty physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow organizational and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
Follow personal and patient safety practices and infection control standards.
Maintain reasonably regular and punctual attendance.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.