About The Position

The Certified Medical Assistant provides direct, age-specific care to a patient or group of patients based on medical orders and the plan of care under the direction of a physician. The role functions under the direction of a licensed independent practitioner, manager, and/or RN in providing patient care, emotional support, and problem solving, in accordance with hospital, nursing, and unit policies and procedures. Duties may include handling, transporting, accessing, and/or contacting medications and related supplies. The position serves patients of all age groups. Certified Medical Assistants work across all three shifts, including weekends and holidays. Individual shift rotations and schedules are established with the Nurse Manager or Practice Manager and may be adjusted to meet clinic requirements. Supervisory responsibilities are not applicable.

Requirements

  • Current Medical Assistant certification through a recognized national professional association, such as AAMA, AMT, NAHP, ARMA, or NHA; certification is required for hire and continued employment.
  • AHA BLS HCP Certification or equivalent.
  • High school diploma or equivalent.
  • If not a graduate of a medical assistant program, one year of medical assistant work experience within the last three years; no work experience is required for graduates of a medical assistant program.
  • Previous experience using a personal computer and software applications, including Microsoft applications and email.
  • Demonstrated strong organizational, problem-solving, communication, and interpersonal skills.
  • Ability to work all three shifts, weekends, and holidays, with schedules and rotations subject to clinic needs.
  • Ability to meet the stated physical, mental/sensory, and emotional demands, including lifting 20–50 pounds, prolonged standing and sitting, frequent bending, walking, climbing, reaching, handling multiple priorities, and adapting to frequent change.

Nice To Haves

  • Two to three years of previous experience as a Certified Medical Assistant.
  • Previous experience in an academic health care environment.
  • Graduation from a medical assisting training program accredited by an organization such as CAAHEP or ABHES.

Responsibilities

  • Provide direct, age-specific patient care based on medical orders and the plan of care under physician direction.
  • Provide patient care, emotional support, and problem solving under the direction of a licensed independent practitioner, manager, and/or RN and in accordance with applicable policies and procedures.
  • Handle, transport, access, and/or come into contact with medications and related supplies as duties require.
  • Seek prior supervisor approval or guidance for schedule changes, legal issues, care that deviates from standard, and identification of educational resources for developmental needs.
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