Certified Medical Assistant

Allergy Partners • Garland, TX

1d

About The Position

The Certified Medical Assistant works as part of a clinical team to support patient comfort and well-being and assist providers in delivering professional medical care in accordance with Allergy Partners policies and procedures. The role documents patient assessments, care, condition, reactions, and progress; serves as a liaison between providers and patients; reinforces patient and family education as requested; and performs administrative duties that support patient care. The position may also be cross-trained in front-office activities.

The role includes clinical support and practice operations. Clinical duties include preparing patients and equipment, conducting testing and injections as ordered and permitted by law, monitoring patients, maintaining accurate records, and coordinating referrals and follow-up. Operational duties include supporting office workflows, insurance and billing processes, inventory, financial processes, records compliance, marketing initiatives, and reporting. The position reports to the Practice Manager and has no supervisory responsibilities.

Requirements

• High school diploma required.
• CMA/RMA certification from an accredited program or ABR-OE required.
• A minimum of one year of experience in a medical practice is preferred; completion of formal education will be taken into consideration.
• Understanding of OSHA guidelines for ambulatory practices.
• Understanding of medical-record documentation standards.
• Understanding of medical coding based on medical-record notes to support accurate billing.
• Comfort using email and Internet applications.
• Knowledge of electronic medical records, practice-management, and word-processing software.
• Good communication skills and ability to interact with physicians.
• Neat, professional appearance.
• Ability to perform duties within applicable state regulations and scope of practice.

Nice To Haves

• At least one year of experience in a medical practice is preferred.

Responsibilities

• Greet patients, escort them to exam rooms, prepare them for examination or treatment, and take vital signs.
• Assist physicians when requested.
• Perform allergy prick and/or intradermal testing, spirometry, and other breathing tests as ordered.
• Prepare and maintain supplies and equipment for testing and treatment.
• Provide patient education when appropriate.
• Administer biologic injections and allergy injections as ordered and permitted by applicable state law and regulations.
• Obtain blood, buccal, or genetic samples when ordered and allowed by state regulations.
• Monitor patients for adverse reactions following allergy injections and maintain emergency equipment, including oxygen and a crash cart.
• Answer patient-related telephone calls and respond according to clinical protocols.
• Scribe for providers as requested or required by the role.
• Follow standardized protocols and workflows; obtain referrals and insurance authorizations as needed.
• Schedule radiology and laboratory tests and make specialist referrals as directed by providers.
• Maintain clinical supply stock and medication samples.
• Document services personally provided in the electronic medical record and enter related charges according to practice policies and guidelines.
• Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
• Maintain office operations, including opening and closing protocols.
• Support accurate insurance verification, billing, and coding.
• Oversee clinical supply and inventory management and collaborate with physicians on process improvements and provider scheduling.
• Manage daily financial processes, including deposits, petty cash, and collections; review accounts receivable reports and help ensure timely claims resolution.
• Oversee medical-record compliance and release processes.
• Support marketing initiatives and community engagement.
• Prepare and review financial and management reports with physicians and the Regional Operations Manager.
• Maintain patient confidentiality and comply with HIPAA, compliance, practice, and cybersecurity policies; report incidents and policy violations through the appropriate channels.
• Maintain knowledge of relevant practice-management and computer software and complete assigned training, including CPR, OSHA, HIPAA, compliance, and information security training, within required timeframes.
• Attend regular meetings and perform other tasks and projects assigned by the Practice Manager.
• Comply with applicable clinical regulations, policies, procedures, and state and federal laws, and report incidents as appropriate.
• May cross-train in front-office duties, including answering phones, scheduling patients, taking payments, and other administrative activities.

Benefits

• For full-time employees: 401(k), health insurance, paid time off, paid holidays, vision insurance, health savings account (HSA), dental insurance, life insurance, and disability insurance.
• For part-time employees: 401(k), paid time off, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED