Certified Medical Assistant

Texas Children's Hospital•Austin, TX

About The Position

Texas Children's Pediatrics is seeking a Certified Medical Assistant for its Bee Cave location. The role gathers patient information and works with the healthcare team to assess and provide age-appropriate care. The assistant supports examinations, treatments, laboratory testing, patient education, and referrals while following practice protocols. Texas Children’s Pediatrics is a pediatric primary-care network with more than 200 physicians and over 50 locations in the greater Houston area. Its Community Cares Program provides pediatric medical services for children who might otherwise seek care from emergency centers or go without care because of low family income or lack of health insurance.

Requirements

High school diploma or GED.
Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that this education is not required for certification.
Basic Life Support certification from the American Heart Association.
One qualifying credential: CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, licensed paramedic, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, or RMA-ARMA.

Nice To Haves

One year of related experience preferred.

Responsibilities

Collect and accurately document patient information, vital signs, BMI, height, weight, medications, allergies, and reasons for visits.
Prepare patients for examinations; assist providers with treatments and testing; and document care within the scope of practice.
Coordinate follow-up care for laboratory results, emergency room visits, and other patient needs.
Administer medications and immunizations as directed by physicians; document administration and adverse reactions; and immediately report errors.
Identify patients eligible for the Vaccines for Children Program and follow its documentation and management procedures.
Provide and document patient and family education as instructed by providers or practice protocols.
Coordinate referrals, verify coverage, complete and transmit authorized referral documentation within two business days, and track follow-up reports.
Collect and process specimens, perform laboratory tests and quality checks, and maintain testing equipment and records.
Coordinate outside laboratory services, track outstanding results, notify providers, and report laboratory errors and quality issues.
Screen and document patient calls, provide telephone guidance and prescription refill support under provider direction, and respond appropriately to emergencies.
Maintain clinical supplies and medication inventories and follow infection control, CLIA/COLA, and OSHA requirements.
Communicate clearly with patients and families, participate in care team meetings and quality improvement initiatives, and maintain certification through documented continuing education.