Certified Medical Assistant

GoHealth Urgent Care•Houston, TX

11d•$18 - $25

About The Position

The Certified Medical Assistant assists with the examination and treatment of patients under the direction of an urgent care provider. The role supports patient registration and check-in, interviews patients, obtains and records vital signs and patient information, and prepares treatment rooms. Duties may include collecting blood samples and preparing specimens for laboratory analysis. The position also performs front-desk, clinical, equipment, supply, and facility support tasks at Memorial Hermann-GoHealth Urgent Care centers in the Houston, Texas region.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
At the time of hire, must hold one of the following certifications: CCMA verified through NHA; CMA verified through AAMA; RMA verified through AMT; NCMA verified through NCCT; or NRCMA verified through the National Association for Health Professionals.
In lieu of an approved medical assistant certification, the employer accepts graduation from an accredited school of nursing, LPN or RN credentials, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
Basic medical assistant duties and skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to rely on experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Conduct patient registration, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing daily postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.