Certified Medical Assistant

Cascadia Health•Portland, OR

5d•$28 - $30•Onsite

About The Position

The Certified Medical Assistant (CMA) supports high-quality, patient-centered care in a trauma-informed, culturally responsive, integrated primary care environment. Based at the Plaza Health Center in Northeast Portland, Oregon, the role requires frequent travel to other health centers within the Portland metro area. The CMA maintains patient flow, assists providers with clinical tasks, follows infection control protocols, and helps ensure a safe and welcoming clinic environment. The CMA performs clinical and administrative duties within their scope of practice and follows organizational policies and protocols. The role includes greeting, rooming, and preparing patients for examinations and procedures; conducting screenings and documenting information in the electronic health record; taking and recording vital signs; performing point-of-care testing and CLIA-waived lab procedures; collecting and preparing specimens; administering medications and vaccinations under provider direction; and assisting with clinical procedures and basic diagnostic tests. Administrative work includes managing patient messages, refill requests, prior authorizations, calls, faxes, provider communications, and timely EHR documentation. The CMA also maintains clinic rooms, supplies, and equipment; monitors equipment status; and contributes to quality improvement, staff meetings, and required training. The position is in a primary care clinic that integrates mental health and addiction services. Work is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The CMA must manage a varied and sometimes unpredictable workflow, prioritize competing needs, and adapt to changing circumstances. The position involves standing, walking, and occasional lifting or moving of equipment or patients. This position is represented by a labor union.

Requirements

Graduate of an accredited Medical Assistant program.
Current Medical Assistant certification through an accredited organization, such as AAMA or NCCT.
Current CPR certification that remains valid.
Ability to travel between clinic sites as needed.
Strong interpersonal and communication skills and a patient-centered, trauma-informed approach.
Proficiency in clinical and administrative tasks within the CMA scope of practice.
Ability to work collaboratively with people from diverse backgrounds, including people experiencing mental health and substance use challenges.
Effective problem-solving, time-management, and organizational skills.
Basic computer literacy, including data entry, report generation, and navigation of EHR systems.
Ability to manage a diverse and variable workflow, prioritize activities, adapt to disruptions and unpredictable situations, and respond to evolving circumstances.
Ability to stand and walk, and occasionally lift or move equipment or patients.

Nice To Haves

Six months of experience as a Medical Assistant in a clinical setting is preferred.
Two years of experience in a clinical setting is preferred.
Experience with electronic health records, especially Epic.

Responsibilities

Greet patients, escort them to examination rooms, prepare them for examinations or procedures, complete rooming tasks and screenings, verify patient information, document in the EHR, and prepare examination rooms.
Measure and record vital signs, including height, weight, MAP, blood pressure, pulse, respiratory rate, temperature, and pain level.
Perform point-of-care testing, specimen collection, and CLIA-waived laboratory procedures as ordered by providers.
Conduct venipuncture, collect laboratory specimens, prepare specimens for transport, and log results.
Administer medications and intramuscular and subcutaneous vaccinations under provider direction and within scope of practice.
Assist providers with procedures, including wound care, dressing changes, suture and staple removal, and basic diagnostic tests such as EKGs.
Relay provider-directed information to patients and help them understand care plans and follow-up steps.
Manage in-basket tasks, patient messages, refill requests, provider communications, prior authorizations, patient calls, and faxes.
Document patient interactions and clinical data accurately and promptly in the electronic health record.
Communicate with providers, patients, and team members to relay messages, coordinate care, and respond to patient inquiries.
Process medication refill requests according to protocol and communicate with providers and patients in a timely manner.
Maintain clean, stocked, and prepared clinical spaces, examination rooms, supplies, and equipment.
Follow infection control procedures, including hand hygiene, personal protective equipment use, and instrument sterilization using an autoclave.
Monitor and document operational status of clinic equipment, including daily AED and other essential-device checks.
Support compliance with OSHA, HIPAA, and organizational standards.
Participate in quality improvement initiatives, staff meetings, and mandatory training.
Travel between clinic sites as needed.
Perform other duties as assigned.

Benefits

Generous paid time off; full-time employees earn six weeks of PTO in their first year.
Medical and dental coverage beginning the first of the month following the hire date.
VSP vision discount plan.
403(b) retirement plan with eligibility after 60 days, immediate 100% vesting, a 1-to-1 company match up to 3% per pay period, and the opportunity for an additional discretionary contribution of up to 5% at fiscal year-end.
Flexible Spending Account options for medical, dependent care, and transportation expenses.
Short-term disability, long-term disability, and life insurance.
Paid bereavement and jury duty leave.
Length of Service Award.
Voluntary life insurance.
Supplemental insurance.
Student loan forgiveness options.
Employee Assistance Program (EAP).
Bike to Work Reimbursement.