Certified Medical Assistant

ChenMed•Kenneth City, FL
•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary depending on the center’s size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a physician-led care team focused on providing excellent, comprehensive primary care for a specific patient population. The role includes taking and documenting vital signs and medical histories, preparing patients for examinations, assisting physicians, performing routine screening and basic laboratory procedures, and supporting patient care as directed. It also involves maintaining supplies and equipment, documenting care, handling patient communications, and providing health coaching and follow-up to a defined group of patients. Local or regional travel to cover other centers may be required up to 10% of the time.

Requirements

  • High school diploma or equivalent (GED).
  • Graduation from a nationally accredited program in Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic.
  • At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
  • BLS for Healthcare Providers certification.
  • Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
  • Strong oral and written communication, time-management, and organizational skills.
  • Ability to collaborate effectively with physicians, clinicians, and other team members.
  • Problem-solving mindset focused on patient needs and team goals.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Basic phone and computer operation skills.
  • Attention to detail and ability to maintain accurate reports and data.
  • Ability to maintain organized systems and support timely patient flow.
  • Ability to remain calm in busy or stressful situations.
  • Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
  • Willingness and ability to travel locally and/or regionally up to 10% of the time as needed.
  • Spoken and written fluency in English.
  • Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

  • Experience working with geriatric patients.
  • Experience with an electronic medical record (EMR) system.

Responsibilities

  • Measures and records patient vital signs and documents patient interviews and medical histories.
  • Catalogs and communicates patient needs to the PCP, clinician, specialist, or other clinical personnel.
  • Prepares patients for examinations, performs routine screening tests, assists physicians with examinations, and explains treatment procedures and physician instructions to patients.
  • Observes patients and reports changes in their condition to the PCP, clinician, specialist, or other clinical personnel.
  • Performs non-critical medical and therapeutic procedures based on medical instructions.
  • Collects phlebotomy and other laboratory specimens and performs basic waived laboratory tests.
  • Prepares and administers medications; changes dressings; applies bandages; removes sutures; and performs other first-aid procedures, including CPR when necessary, under physician supervision.
  • Maintains supplies and equipment, stocks and sterilizes instruments, follows OSHA safety standards, and completes accurate, legal, and ethical documentation.
  • Processes patient phone messages, returns calls, routes messages to team members, and calls patients to obtain or relay information for the physician.
  • Calls prescriptions in to pharmacies following physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
  • Provides health coaching to a defined group of patients to support healthy lifestyle choices and follows up with coached patients through weekly calls.
  • Performs other duties as assigned or modified at the manager’s discretion.
  • Travels locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
  • Works evenings, weekends, and/or holidays as needed.

Benefits

  • The description refers to comprehensive employee benefits, but does not specify individual benefit offerings.
  • Career development and advancement opportunities.
  • Work-life balance.
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