Certified Medical Assistant (CMA) - Upstate Cardiology

Bon Secours Mercy Health•Greenville, SC

12d

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the provider’s direction, the Medical Assistant supports completion of the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and may administer ordered medications within the Medical Assisting scope and state guidelines. The role supports patient examinations and treatment, clinical and administrative operations, and communication with providers and other resources. The Medical Assistant must maintain clinical and administrative skills in accordance with departmental competency guidelines. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

High school diploma or GED.
Enrollment in an approved Medical Assistant program within 30 days of employment.
Obtain an active Medical Assisting certification within 12 months of the start date: CMA, RMA, CCMA, NCMA, or NRCMA, subject to the stated state restrictions. An ABR-OE is acceptable if the incumbent cannot obtain MA certification, subject to the stated state restrictions.
BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; for BSMH, it is preferred at hire and required before independent patient care.
Strong oral and written communication skills.
Ability to work collaboratively with patients, families, and teams in a high-volume environment.
Knowledge of medical terminology.
Attention to detail.
Ability to multitask.
Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

Completion of an externship or clinical lab training.
One year of recent Medical Assisting experience.
BLS Basic Life Support certification from the American Heart Association at hire for BSMH.

Responsibilities

Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
Collect patient information and identify significant changes in condition, reporting them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Demonstrate standards of excellence in interactions with internal and external customers.
Maintain clinical and administrative skills in accordance with departmental competency guidelines.
Show patients to examination rooms and prepare them for the physician.
Record patients’ medical histories, vital statistics, and information such as test results in medical records.
Interview patients to obtain medical information and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
Explain treatment procedures, medications, diets, or physician instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.