Certified Medical Assistant (Primary Care)

Cascadia Health•Portland, OR

6d•$28 - $30•Onsite

About The Position

The Certified Medical Assistant (CMA) supports high-quality, patient-centered care in a trauma-informed, culturally responsive, integrated primary care environment. The role helps maintain patient flow, assists providers with clinical tasks, follows infection-control protocols, and contributes to a safe and welcoming clinic. The CMA performs clinical and administrative duties within their scope of practice and follows organizational policies and protocols. This position is based at the Plaza Health Center in southeast Portland, Oregon, with frequent travel to other health centers in the Portland metro area. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The clinic integrates primary care with mental health and addiction services. The position is represented by a labor union.

Requirements

Graduate of an accredited Medical Assistant program.
Current Medical Assistant certification through an accredited organization, such as AAMA or NCCT.
Current CPR certification that remains valid.
Ability to travel between clinic sites as needed.
Strong interpersonal and communication skills and a patient-centered, trauma-informed approach.
Proficiency in clinical and administrative tasks within the CMA scope of practice.
Ability to work collaboratively with people from diverse backgrounds, including those experiencing mental health and substance use challenges.
Effective problem-solving, time-management, and organizational skills.
Basic computer literacy, including data entry, report generation, and navigation of EHR systems.
Ability to manage a diverse and variable workflow, prioritize activities, adapt to disruptions and unpredictable situations, and respond to evolving circumstances.
Ability to stand and walk, and occasionally lift or move equipment or patients.

Nice To Haves

Six months of experience as a Medical Assistant in a clinical setting.
Two years of experience in a clinical setting.
Experience with electronic health records, especially Epic.

Responsibilities

Greet patients, escort them to examination rooms, prepare them for examinations or procedures, verify information, complete screenings, document in the EHR, and prepare rooms.
Measure and record patient vital signs, including height, weight, MAP, blood pressure, pulse, respiratory rate, temperature, and pain level.
Perform provider-ordered point-of-care testing and CLIA-waived laboratory procedures.
Conduct venipuncture, collect and prepare laboratory specimens for transport, and log results.
Administer medications and vaccinations by intramuscular and subcutaneous routes under provider direction and within scope of practice.
Assist providers with procedures such as wound care, dressing changes, suture and staple removal, and basic diagnostic tests such as EKGs.
Relay provider-directed information to patients about care plans and follow-up steps.
Manage in-basket tasks, patient messages, refill requests, provider communications, prior authorizations, patient calls, and faxes.
Document patient interactions and clinical data accurately and promptly in the electronic health record.
Communicate with providers, patients, and team members to relay messages, coordinate care, and respond to inquiries.
Process medication refill requests according to protocol and communicate with providers and patients in a timely manner.
Maintain clean, stocked, and prepared clinical spaces, including examination rooms, supplies, and equipment.
Follow infection-control protocols, including hand hygiene, personal protective equipment use, and instrument sterilization using an autoclave.
Monitor and document clinic equipment status, including daily checks of the AED and other essential devices.
Support compliance with OSHA, HIPAA, and organizational standards.
Participate in quality improvement initiatives, staff meetings, and mandatory training.
Travel between clinic sites as needed.
Perform other duties as assigned.

Benefits

Paid time off; full-time employees earn six weeks in their first year.
Medical and dental coverage beginning the first of the month following hire date.
VSP Vision Discount Plan.
403(b) retirement plan with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution of up to 5% at fiscal year-end.
Flexible Spending Account options for medical, dependent care, and transportation.
Short-term disability, long-term disability, and life insurance.
Paid bereavement and jury duty leave.
Length of Service Award.
Voluntary life insurance.
Supplemental insurance.
Student loan forgiveness options.
Employee Assistance Program.
Bike to Work Reimbursement.