Certified Medical Assistant (Primary Care)

Upperline Health•Bel Air, MD

About The Position

Upperline Health is a multispecialty care group delivering comprehensive, whole-person care in specialty settings. Founded in 2017, the organization brings together physicians, advanced practice providers, and integrated care teams to address root causes, improve outcomes, and support patients’ long-term health. Its Upperline Plus value-based care program provides qualifying patients with personalized preventive support and access to a dedicated care team between visits. The Certified Medical Assistant supports patients through in-office clinical duties and coordinated care beyond the visit in a patient-centered, outcomes-driven environment. The role includes clinical support such as rooming patients, obtaining histories and vitals, administering injections and medications according to provider protocols, collecting specimens, conducting EKGs and point-of-care tests, assisting with procedures, and providing wound care. The Medical Assistant also supports continuity of care through referrals and follow-up, chronic disease management, prior authorizations, and collaboration with the extended care team to close care gaps and improve patient outcomes. The ideal candidate is compassionate, organized, adaptable, collaborative, and committed to continuous learning and patient advocacy. Compensation is competitive and commensurate with similar regional roles, based on prior training and experience.

Requirements

Certified Medical Assistant (CMA) credential is required; documentation is requested during the application process prior to interview.
Strong knowledge of medical terminology and basic pharmacology.
Experience with team-based care models.
Reliable transportation and a valid driver’s license.
Strong customer service orientation and communication skills.
Ability to multitask in a fast-paced environment.

Nice To Haves

Two years of Medical Assistant experience preferred.
Primary care or outpatient clinic experience strongly preferred.
Care coordination or case management experience preferred.
Experience with adult and geriatric patients preferred.
Electronic medical record experience preferred; AthenaHealth is ideal.
Proficiency in Microsoft Office tools.

Responsibilities

Room patients and obtain medical histories and vital signs.
Administer injections and immunizations.
Perform phlebotomy and specimen collection.
Conduct EKGs and point-of-care testing.
Assist with minor in-office procedures.
Perform wound care and dressing changes.
Administer medications according to provider protocols and standing orders.
Coordinate referrals and follow-up care.
Support chronic disease management.
Assist with prior authorizations.
Partner with the extended care team to close care gaps and improve patient outcomes.