Certified Medical Assistant - Primary Care

Geisinger•Nanticoke, PA

8d•Onsite

About The Position

Provides direct patient care and clinical support to physicians and other providers in an outpatient primary care setting as an integral member of the healthcare team under provider direction. The role includes preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting in the electronic medical record, and supporting a safe patient environment. It also provides administrative and clerical support for clinic operations, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. The position performs patient rooming and documentation; prepares examination and treatment rooms; assists patients with visit preparation; and provides clinical care within demonstrated competency and clinic needs. Duties may include EKGs, wound dressings, support during minor procedures and ancillary examinations, medication administration (excluding intravenous medications), ordered tests and treatments, specimen collection, phlebotomy, and specified laboratory functions. Administrative tasks include maintaining accurate medical records, using scheduling and electronic record systems, facilitating appointments, completing referrals and pre-authorizations, collecting co-payments, and communicating with patients as directed by providers. The role also reinforces provider-directed patient education, may assist with orientation of new personnel and inventory of non-controlled supplies and medications, and prepares and cleans instruments and rooms using infection prevention, sterilization, and disinfection protocols. The employee routinely checks diagnostic equipment, participates in patient safety and quality improvement activities, and complies with organizational policies. Work is typically performed in a clinical environment, and travel may be required. This is a full-time position with 40 scheduled hours per week and eight-hour day shifts. A $3,000 sign-on bonus is available subject to stipulations.

Requirements

High school diploma or GED.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
Certification by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Basic Life Support certification required within six months.
Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
At least one year of related work experience.

Responsibilities

Obtain and document the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
Set up examination and treatment rooms between cases and assist patients with visit preparation while protecting safety and privacy.
Provide direct patient care as directed by the provider and within validated competency, including EKGs, wound dressings, and support during minor procedures and ancillary examinations.
Prepare and administer medications according to policy after competency validation; intravenous medications may not be administered.
Complete provider-ordered tests and treatments according to policy and validated competency.
Collect and prepare laboratory specimens, complete related paperwork, perform phlebotomy, and assist with specified laboratory functions under laboratory oversight.
Perform receptionist and clerical duties, including scheduling, filing reports, matching ancillary reports to medical records, and following up on documentation, calls, and billing inquiries.
Document accurately in the appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
Facilitate timely patient appointments, complete referrals and pre-authorizations, and collect co-payments.
Communicate with patients as directed by the provider, prioritize communications, respond to patient questions and requests, and reinforce provider-directed patient education.
Assist with orientation of new personnel under direction of the provider and/or site lead.
May inventory non-controlled medical and surgical supplies and pharmaceuticals, monitor expiration dates and supply levels, and transport non-controlled medications as needed.
Prepare and clean instruments and follow sterilization, high-level disinfection, hand hygiene, and infection prevention protocols.
Inspect diagnostic equipment and instrumentation, identify maintenance needs, and participate in patient safety and quality improvement activities.
Comply with organization policies and job-specific obligations; travel may be required.

Benefits

$3,000 sign-on bonus paid over two years, subject to stipulations.
Health, dental, and vision benefits beginning on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual options.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance.
Parental leave pay and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program, including care referrals, legal guidance, mental health visits, work-life support, and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.