Certified Medical Assistant

FETTER HEALTH CARE NETWORK INC•John's Island, SC

About The Position

The Certified Medical Assistant provides proactive clinical support to clinicians, assisting with patient-care follow-up, exam-room preparation, and organizational goals. The role includes welcoming and preparing patients, verifying patient information, supporting providers during examinations and procedures, performing basic on-site laboratory tasks, administering medications and immunizations as directed, maintaining clinical records and supplies, and helping keep equipment and the work environment safe and operational. The Medical Assistant also supports care coordination activities, including referrals and tracking laboratory, radiology, and EKG results.

Requirements

  • High school diploma or equivalent.
  • Current CMA or RMA certification required.
  • CPR certification required.
  • Computer literacy and ability to use Microsoft Word, Outlook, and Excel.
  • Knowledge of office practices and medical terminology.
  • Excellent grammar usage, problem-solving skills, and organizational and communication skills.
  • Ability to work effectively and consistently with limited direct supervision.
  • Ability to communicate effectively with staff, physicians, and the general public.
  • Professional, courteous, and understanding conduct with patients, visitors, employees, and medical staff.
  • Dependability and ability to work a flexible schedule.
  • Neat and friendly appearance.

Nice To Haves

  • Ability to speak Spanish.
  • One to three years of experience in a medical office or healthcare setting.

Responsibilities

  • Welcome patients in person or by telephone and answer or direct inquiries.
  • Prepare patients for visits by escorting them to examination rooms, providing gowns and drapes, assisting with positioning, and arranging instruments, supplies, and equipment.
  • Verify patient information by interviewing patients, reviewing or recording medical histories, taking vital signs, and confirming the reason for the visit or treatment.
  • Assist healthcare providers during examinations and procedures, prepare laboratory specimens, and perform basic on-site laboratory tests.
  • Dispose of contaminated supplies and sterilize medical instruments; autoclave instruments according to daily and monthly cleaning schedules.
  • Administer medications on site as directed, authorize medication refills as directed, and telephone prescriptions to pharmacies.
  • Draw blood, perform electrocardiograms, remove sutures, and change dressings.
  • Educate patients by providing medication and diet information and instructions, and answer patient questions.
  • Complete records by documenting examinations, treatment, and test results.
  • Record billing information, complete insurance forms, and respond to insurance and other third-party inquiries.
  • Maintain supply inventory, place orders, and verify receipt of supplies.
  • Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
  • Maintain a safe, secure, and healthy work environment in accordance with standards, policies, procedures, and applicable federal, state, and local requirements.
  • Record refrigerator, freezer, incubator, and room temperatures daily.
  • Keep examination rooms prepared and adequately stocked; anticipate preliminary tests and prepare patients in gowns when appropriate.
  • Assist providers with prescribed medications or samples from the clinic medication outlet, minor surgeries, and procedures.
  • Review and plan provider scheduling with the LPN Care Coordinator.
  • Assist the LPN Care Coordinator with referrals and tracking weekly laboratory tests, radiology, and EKGs.
  • Log positive HCG results and abnormal cytology reports in the appropriate logs.
  • Administer immunizations and injections according to provider direction.
  • Perform other duties as assigned by the Clinical Services Director.
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