Certified Medical Assistant, Neurosurgery (Hyannis)

Cape Cod Healthcare•Hyannis, MA

About The Position

The Certified Medical Assistant assists with clinical care for office patients as delegated by a supervising provider. The role supports the provider’s schedule and patient flow, gathers and records clinical information, assists with procedures and tests, and helps maintain exam rooms, supplies, and equipment. The Medical Assistant also keeps patients informed, participates in practice and department improvement activities, and follows patient-rights and confidentiality requirements, including CCHC and HIPAA obligations.

Requirements

  • Ability to read, write, and communicate in English.
  • Medical Assistant certification.
  • Completion of a post-secondary medical assisting program.
  • Basic Life Support Certification for Health Care Providers.
  • Strong interpersonal, customer service, and time management skills.
  • Experience with current office technology and proficiency with computer applications, including electronic medical/health records and MS Office.

Nice To Haves

  • At least two years of experience in a clinical setting is preferred.

Responsibilities

  • Assist in providing clinical care to office patients as delegated by the supervising provider.
  • Manage the provider’s daily schedule and patient flow to expedite care and maximize clinical time.
  • Greet and escort patients to exam rooms and verify two patient identifiers.
  • Communicate the status of delegated tasks to the supervising provider.
  • Obtain relevant information and take vital signs as indicated, including height, weight, blood pressure, heart rate, respiratory rate, and oxygen saturation.
  • Enter pertinent clinical information into the electronic health record accurately and promptly, and collect home medication lists.
  • Assist clinicians with clinical procedures and additional tests specific to the department.
  • Keep patients informed about visit status, unexpected delays, and other information relevant to their visit.
  • Prepare and maintain exam rooms for patient arrivals.
  • Clean and maintain medical supplies and equipment throughout the practice; notify a supervisor when clinical supplies, equipment, or pharmaceuticals need to be ordered.
  • Administer routine injections under provider supervision when delegated, documenting them accurately and in real time.
  • Participate in practice and department meetings and training to promote continuous improvement in the quality of patient care.
  • Take initiative to learn about and stay current with community resources and the broader healthcare system.
  • Maintain patient rights and comply with confidentiality obligations under CCHC and HIPAA.
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