Certified Medical Assistant

Texas Children's Hospital•Spring, TX

About The Position

As a Certified Medical Assistant, you gather patient information and work with the healthcare team to assess and provide age-appropriate care. You assist with examinations, treatments, laboratory testing, patient education, and referrals while following practice protocols. The role also involves coordinating patient follow-up, administering medications and immunizations as directed, maintaining clinical supplies and testing equipment, and adhering to applicable quality, infection-control, and safety requirements. Texas Children’s Pediatrics is the nation’s largest primary pediatric care network, with more than 200 physicians serving infants through teenagers at over 50 locations in the greater Houston area. Its Community Cares Program provides trusted, high-quality pediatric medical services to children who might otherwise seek care at emergency centers or go without care or treatment due to low family incomes or lack of health insurance. Texas Children’s describes its workplace values as Humility, Excellence, Accountability, Respect, and Trust.

Requirements

High school diploma or GED.
Graduation from a medical assistant or emergency medical technician program, or documentation from the licensing authority confirming that this education is not required for certification.
Basic Life Support certification from the American Heart Association.
One qualifying credential: CCMA, CMA-AAM, CMA-C, EMT, EMT-A, EMT-B, EMT-I, EMT-P, licensed paramedic, NCMA, NRCMA, RMA-AAH, RMA-AAMP, RMA-AMT, or RMA-ARMA.

Nice To Haves

One year of related experience preferred.

Responsibilities

Collect and accurately document patient information, vital signs, BMI, height, weight, medications, allergies, and reasons for visits.
Prepare patients for examinations; assist providers with treatments and testing; and document care within the scope of practice.
Coordinate follow-up care for laboratory results, emergency room visits, and other patient needs.
Administer medications and immunizations as directed by physicians; document administration and adverse reactions; and immediately report errors.
Identify patients eligible for the Vaccines for Children Program and follow its documentation and management procedures.
Provide and document patient and family education as instructed by providers or practice protocols.
Coordinate referrals, verify coverage, complete and transmit authorized referral documentation within 2 business days, and track follow-up reports.
Collect and process specimens, perform laboratory tests and quality checks, and maintain testing equipment and records.
Coordinate outside laboratory services, track outstanding results, notify providers, and report laboratory errors and quality issues.
Screen and document patient calls, provide telephone guidance and prescription refill support under provider direction, and respond appropriately to emergencies.
Maintain clinical supplies and medication inventories and follow infection control, CLIA/COLA, and OSHA requirements.
Communicate clearly with patients and families, participate in care team meetings and quality improvement initiatives, and maintain certification through documented continuing education.