Certified Medical Assistant

FETTER HEALTH CARE NETWORK INC•Cross, SC

About The Position

Provide proactive clinical support and assist clinicians with patient-care follow-up, exam-room setup, and organizational goals. The role supports patient visits, examinations, procedures, documentation, laboratory work, referrals, and clinic operations while maintaining a safe and professional environment. The Certified Medical Assistant welcomes and prepares patients, verifies patient information, assists providers during examinations and procedures, performs basic laboratory tasks, administers medications and immunizations as directed, and educates patients. The position also maintains records and billing information, manages supplies and equipment, supports scheduling and follow-up tracking, and performs other duties assigned by the Clinical Services Director.

Requirements

High school diploma or equivalent.
Current CMA or RMA certification required.
CPR certification required.
Computer literacy and ability to use Microsoft Word, Outlook, and Excel.
Knowledge of office practices and medical terminology.
Excellent grammar usage and problem-solving skills.
Ability to work effectively and consistently with limited direct supervision.
Ability to communicate well with staff, physicians, and the general public.
Good organizational and communication skills, including the ability to interact with a variety of people.
Customer-service orientation, organization, and diligence.
Understanding, courteous, and professional conduct when interacting with patients, visitors, employees, and medical staff.
Dependability and ability to work a flexible schedule.
Neat and friendly appearance.

Nice To Haves

Ability to speak Spanish.
One to three years of experience in a medical office or health care setting is preferred.

Responsibilities

Welcome patients in person or by telephone and answer or refer inquiries.
Prepare patients for visits by directing or accompanying them to examination rooms, providing gowns and drapes, helping position them, and arranging instruments, supplies, and equipment.
Verify patient information by interviewing patients, reviewing or recording medical histories, taking vital signs, and confirming the purpose of visits or treatments.
Assist health care providers during examinations and procedures.
Prepare laboratory specimens and perform basic on-site laboratory tests.
Dispose of contaminated supplies and sterilize medical instruments.
Administer medications on the premises as directed, authorize drug refills as directed, and telephone prescriptions to pharmacies.
Draw blood, take electrocardiograms, remove sutures, and change dressings.
Educate patients about medications and diet, provide instructions, and answer questions.
Record patient examination, treatment, and test results.
Record billing information for services, complete insurance forms, and respond to insurance and other third-party inquiries.
Maintain supply inventory, place orders, and verify receipt of supplies.
Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and requesting repairs.
Follow and enforce standards, policies, procedures, and applicable federal, state, and local requirements to maintain a safe, secure, and healthy work environment.
Record refrigerator, freezer, incubator, and room temperatures daily.
Autoclave instruments according to daily and monthly cleaning schedules.
Prepare and adequately stock examination rooms for patients.
Anticipate preliminary tests and, when appropriate, prepare patients in gowns for pelvic examinations, physical examinations, and other visits.
Assist providers with prescribed medications and samples from the clinic medication outlet.
Review and plan provider scheduling with the LPN Care Coordinator.
Assist the LPN Care Coordinator with referrals and tracking weekly labs, radiology, and EKGs.
Log positive HCG results and abnormal cytology reports in the appropriate logs.
Assist providers with minor surgeries and procedures.
Administer immunizations and injections according to provider directives.
Perform other duties as assigned by the Clinical Services Director.