Certified Medical Assistant
About The Position
The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care. The role performs a broader scope of delegated clinical functions and supports quality, safety, and operational excellence across the clinic environment. This position is in the Springdale Primary Care Lab at the Children's Center for Health & Wellness. Strong phlebotomy skills are needed. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m.
Requirements
- High school diploma or GED and completion of an accredited medical assistant program.
- One of the following certifications is required: Certified Medical Assistant (CMA), National Certified Medical Assistant (NCMA), or Registered Medical Assistant.
- Strong phlebotomy skills.
- The role is designated safety sensitive; candidates who are current users of medical marijuana cannot fill the position.
- Flu vaccination is required.
Nice To Haves
- One year of healthcare or related-setting experience as a medical assistant is recommended.
Responsibilities
- Provides pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
- Administers medications and immunizations, including vaccines, under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
- Performs delegated venous and capillary phlebotomy and specimen collection in accordance with laboratory, safety, and competency standards.
- Conducts delegated point-of-care testing and clinic-based diagnostics, documenting and communicating results according to workflow.
- Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
- Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.
- Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.
- Provides patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.
- Supports clinic flow, infection prevention standards, and operational efficiency.
- Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
