About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or physician assistant (PA). Performs office and clerical duties as assigned by the office manager. Specific patient care responsibilities are assigned by the supervising physician, APRN, or PA after competency is established. The role performs clinical, technical, administrative, and clerical duties within the scope of training and certification, including point-of-care testing. Responsibilities include preparing patients, examination and treatment rooms, supplies, and equipment; assisting with examinations, tests, procedures, and office-based surgery; documenting care in medical records; and completing patient registration, scheduling, billing, and related administrative tasks. The position also provides patient education when requested and within assigned duties, and communicates with patients, referral sources, and payors as needed between visits.

Requirements

  • In South Carolina, completion of a medical assistant training program through one of the listed qualifying pathways: a CAAHEP-, ABHES-, or other U.S. Department of Education-recognized accredited medical assisting education program; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a U.S. military medical assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; an employer-led training program aligned with a nationally accredited certification exam; or Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant program.
  • In Tennessee, completion of an accredited medical assistant program is preferred.
  • No experience required.
  • Job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • CMAs certified before January 1, 2020, who have maintained certification without lapse while working as a CMA are exempt from the education requirements.
  • Current South Carolina incumbents hired after January 1, 2020, who do not have the specified education have until July 15, 2026, to complete the required state education requirements.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies.
  • Pend orders for physician signature.
  • Prepare examination and treatment rooms and maintain supplies and equipment, including cleaning or sterilizing instruments as needed.
  • Assist the physician with examinations, tests, procedures, and office-based surgery.
  • Apply splints, casts, and dressings, and remove sutures after establishing competency.
  • Report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered by the physician, after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patient medical concerns.
  • Teach patients and provide printed information, when requested by the physician, about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and related forms for physician review.
  • Communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned office or clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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