About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Also performs office and clerical duties as assigned by the office manager. Specific patient care responsibilities are assigned by the supervising clinician after competency is established. This is a non-management position reporting to a supervisor, manager, director, or executive. The position is in ambulatory orthopedics at BMPG Joule Street, Blount Memorial Hospital, in Alcoa. The posted schedule is full-time, day shift.

Requirements

  • In South Carolina, complete a medical assistant training program through one of the specified pathways: a program accredited by CAAHEP, ABHES, or another accrediting agency recognized by the U.S. Department of Education; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a medical assisting program provided by a branch of the U.S. Military; a U.S. Department of Labor-approved Registered Apprenticeship; an employer-delivered program aligned with a nationally accredited certification exam; or the Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant program.
  • In Tennessee, completion of an accredited medical assistant program is preferred.
  • No experience required.
  • Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • CMAs certified before January 1, 2020, who have maintained certification without lapse while working as a CMA are exempt from the education requirements.
  • Current South Carolina incumbents hired after January 1, 2020, who do not meet the stated education requirements have until July 15, 2026, to complete them.

Nice To Haves

  • In Tennessee, completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies.
  • Pend orders for physician signature.
  • Prepare exam and treatment rooms, and prepare and maintain supplies and equipment, including cleaning and sterilizing instruments as needed.
  • Assist the physician with examinations, tests, procedures, and office-based surgery.
  • Apply splints, casts, and dressings, and remove sutures after establishing competency.
  • Report and assist during emergencies.
  • Prepare and administer medications and immunizations as ordered by the physician, after demonstrating competency and passing the medication administration test. Administration may include oral, vaginal and rectal suppositories, intradermal injections, and intramuscular injections.
  • Receive and return clinically related telephone calls after communicating with the physician or registered nurse about patient medical concerns.
  • Provide patient teaching and printed information, at the physician’s request, about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and related forms for physician review.
  • Communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned office and clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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