About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Also performs office and clerical duties as assigned by the office manager. Specific patient care responsibilities are assigned by the supervising clinician after competency is established. The role includes clinical, technical, administrative, and clerical work within the scope of training and certification, including point-of-care testing; preparing patients and rooms; assisting with examinations, procedures, and office-based surgery; and administering ordered medications and immunizations after competency is demonstrated. The Certified Medical Assistant documents care in the medical record, communicates with patients and care teams, supports patient education, and handles scheduling, registration, billing, insurance forms, referrals, and other assigned office duties.

Requirements

  • For South Carolina roles, completion of a medical assistant training program through one of the specified pathways: an accredited medical assisting education program; an approved South Carolina Career and Technical Education Health Sciences Program; a military medical assisting program; a U.S. Department of Labor-approved Registered Apprenticeship; an employer-led program aligned with a nationally accredited certification exam; or Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant program.
  • For Tennessee roles, completion of an accredited medical assistant program is preferred.
  • No experience required.
  • Job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).

Nice To Haves

  • For Tennessee roles, completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical laboratory values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies; and pend orders for physician signature.
  • Prepare examination and treatment rooms and maintain supplies and equipment, cleaning or sterilizing instruments as needed.
  • Assist the physician with examinations, tests, procedures, and office-based surgery; apply splints, casts, and dressings and remove sutures after competency is established.
  • Report and assist during emergencies.
  • Prepare and administer ordered medications and immunizations after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patient medical concerns.
  • Provide patient education and printed information at the physician's request on diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and related forms for physician review and communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned general office and clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
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