Certified Medical Assistant

The Children's Clinic•Fredericksburg, VA

20d•Onsite

About The Position

The Medical Assistant (MA) plays an essential role in delivering high-quality, compassionate care to children and families in a pediatric clinical setting. This position supports providers by performing clinical tasks, assisting with exams and procedures, preparing patients, documenting care in the EHR, and ensuring efficient patient flow. The ideal candidate is patient, warm, detail-oriented, and able to work confidently in a fast-paced clinical environment while maintaining a child-friendly and family-centered approach.

Requirements

High school diploma or equivalent required.
Completion of an accredited Medical Assistant program.
Certified or Registered MA (CMA, RMA, CCMA, or equivalent) strongly preferred.
Current CPR/BLS certification required.
Proficiency with Electronic Health Records (NextGen experience is a plus).
Strong communication, multitasking, and patient-service skills.
Ability to work compassionately with children of all ages and their families.
Ability to stand, walk, and assist patients for extended periods.
Ability to lift up to 25 lbs., bend, kneel, and perform clinical tasks safely.

Nice To Haves

Prior experience in pediatrics, family medicine, or urgent care preferred.
Bilingual- fluency in Spanish is a PLUS!

Responsibilities

Perform patient intake(s): vital signs, weight, height, medical history, and chief complaints.
Administer vaccines, medications, and point-of-care tests within the scope of the practice.
Conduct diagnostic screenings such as vision and hearing.
Prepare and maintain exam rooms, ensuring proper cleaning, stocking, and infection-control compliance.
Support providers during well-child, sick, and urgent pediatric care visits.
Perform phlebotomy, specimen collection, and lab processing as required.
Create a welcoming and comforting environment for children and their families.
Provide age-appropriate explanations to ease patient anxiety and enhance cooperation.
Assist patients and caregivers with instructions, educational materials, and after-visit guidance.
Maintain strict confidentiality and protect patient information according to HIPAA guidelines.
Accurately document patient information, procedures, medications, and test results in the Electronic Health Record (EHR).
Handle incoming patient messages, phone calls, and provider requests when needed.
Support prior authorizations, referrals, and follow-up documentation.
Maintain inventory of medical supplies and notify leadership of replenishment needs.
Participate in quality-control procedures, equipment checks, and daily operational tasks.
Manage provider faxes and tasks.
Collaborate with providers, nurses, medical assistants, front desk staff, and administrative teams to support smooth clinic operations.
Assist with patient flow coordination to minimize delays and enhance efficiency.
Participate in staff meetings, training sessions, and continuing education opportunities.
Adhere to all clinic policies, procedures, safety guidelines, and pediatric care standards.
Support operational needs or special projects as assigned by clinic leadership.