About The Position

Performs assigned patient care duties in an outpatient care setting under the direction of a licensed provider (MD, PA, or NP) or RN. Clinical duties include obtaining vital signs; administering a limited profile of medications and injections under approved policy; performing simple diagnostic tests; collecting specimens and drawing blood; cleaning equipment; ordering and stocking supplies; and maintaining exam rooms. Assists in emergencies as directed by a licensed provider or RN. Duties vary by practice site. The role completes ambulatory intake, assists with examinations and procedures, supports and educates patients, documents care in the EMR, responds to triage calls and messages, and obtains and documents laboratory tests and associated charges. It may include administering seasonal vaccines and other site-specific injections, maintaining exam rooms and clinic areas, monitoring supply expiration dates, and performing assigned front-office duties.

Requirements

  • High school diploma, GED, or medical assisting certificate.
  • At least one year of experience in an outpatient setting.
  • Current certification from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or MedCA.
  • BLS certification (BLS-I, BLS, or American Red Cross BLS).
  • Skills in phlebotomy, EKG, and manual blood pressure measurement.
  • Valid Georgia driver's license if working in Virtual Care or Wellness on Wheels.

Nice To Haves

  • Experience in the specialty for which the applicant is applying.

Responsibilities

  • Interview patients about the visit and recent problems; obtain vital signs, height, weight, and medical, family, and social history.
  • Verify that a current problem exists, update allergies and medications, and accurately record findings on the intake form in the EMR.
  • Perform tests such as EKGs, ABIs, and six-minute walk tests as required.
  • Assist physicians with examinations and procedures; prepare rooms with supplies and instruments and provide patient education and emotional support.
  • Dispose of biohazard waste properly and document procedures in an Ad Hoc note in the EMR.
  • Answer the triage nurse line or retrieve voicemail messages; provide information to callers promptly, within 24 hours, and document requests or disposition in PowerChart for the patient's physician.
  • Consult with an RN or PA in the clinic as necessary when a physician is absent, and maintain contact with supported providers on nonclinic days.
  • Obtain laboratory specimens, including blood, urine, and nasal swabs, according to hospital policy; document and enter charges.
  • Administer seasonal flu and pneumonia vaccines and other site-specific premeasured injections as permitted.
  • Maintain assigned exam rooms by cleaning exam tables, equipment, blood pressure cuffs, scales, and computer keyboards; restock linen and medical supplies; and record work on the room log.
  • Monitor expiration dates on applicable supplies and complete environmental sweeps of assigned clinic areas monthly or more often.
  • Perform front-office duties as assigned, including registration, scheduling, payment collection, check-in and check-out, and insurance authorization.
  • Comply with Wellstar Health System policies, standards of work, and code of conduct, and perform other duties as assigned.
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