Certified Medical Assistant

Cape Cod Healthcare•Falmouth, MA

About The Position

The Certified Medical Assistant assists with clinical care for office patients as delegated by a supervising provider. The role supports provider scheduling and patient flow, gathers and records clinical information, assists with procedures and tests, and helps maintain patient communication and readiness of exam rooms. It also includes routine delegated injections, practice and department participation, and clerical and office support. The position may require floating to other MACC practices.

Requirements

Ability to read, write, and communicate in English.
Medical Assistant certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA).
Basic Life Support Certification for Health Care Providers.
Strong interpersonal, customer service, and time-management skills.
Experience with current office technology and proficiency with computer office applications, including electronic medical/health records and MS Office.
Completion of a post-secondary medical assisting program is required for a PCP Office; it is preferred for a Specialty Office.

Nice To Haves

At least two years of experience in a clinical setting is preferred.

Responsibilities

Assist in providing clinical care to office patients as delegated by the supervising provider.
Manage the provider’s daily schedule and patient flow to expedite care and maximize clinical time.
Greet and escort patients to exam rooms and check two-patient identifiers.
Communicate the status of delegated task completion to the supervising provider.
Obtain relevant information and take vital signs as indicated, including height, weight, blood pressure, heart rate, respiratory rate, and oxygen saturation.
Enter pertinent clinical information into the electronic health record accurately and promptly, and collect home medication lists.
Assist clinicians with clinical procedures and additional tests specific to the department.
Keep patients informed about visit status, unforeseen delays, and other relevant visit information.
Prepare and maintain exam rooms for patient arrivals; clean or maintain supplies and equipment throughout the practice; and notify a supervisor when clinical supplies, equipment, or pharmaceuticals need to be ordered.
Administer routine injections when delegated by a provider, and document them accurately in real time.
Participate in practice and department meetings and training to promote continuous improvement in quality patient care.
Learn about and stay current with community resources and the greater healthcare system.
Maintain patient rights and comply with confidentiality obligations under CCHC and HIPAA.
Provide clerical and office support as needed, including scheduling appointments, greeting and registering patients, scanning and preparing medical records and paperwork, answering calls and taking messages, and faxing.
Float to other MACC practices when required.
Perform other work-related duties and activities as assigned or requested.