Certified Medical Assistant

GoHealth Urgent Care - UCSF Health•Houston, TX

8d•Onsite

About The Position

The Certified Medical Assistant assists with the examination and treatment of patients under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures vital signs, records information in patient charts, and may collect blood samples and prepare specimens for laboratory analysis. The position also prepares examination rooms and supports clinical and front-desk operations at Memorial Hermann-GoHealth Urgent Care centers in the Houston, Texas region. The hourly rate is $18.00–$25.00, with monthly incentive pay based on performance metrics.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, one of the following certifications is required: CCMA verified through NHA; CMA verified through AAMA; RMA verified through AMT; NCMA verified through NCCT; or NRCMA verified through the National Association for Health Professionals.
In lieu of an approved medical assistant certification, the employer accepts graduation from an accredited school of nursing, LPN or RN status, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
Basic medical assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Attention to detail and the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a medical assisting program preferred.
Medical assistant experience preferred.
Front desk experience preferred.

Responsibilities

Register patients, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to specialists.
Answer patient questions about their care and keep them informed about their status.
Inform technical staff about patient flow.
Prepare patients for examination by verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests, including blood pressure, weight, and temperature measurements, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.