Certified Medical Assistant

Cape Cod Healthcare•Falmouth, MA

13d

About The Position

The Certified Medical Assistant assists with clinical care for office patients as delegated by a supervising provider, while supporting patient flow and office operations. The role includes obtaining patient information and vital signs, updating electronic health records, assisting with clinical procedures, preparing exam rooms, and providing clerical support. The medical assistant may be required to float to other MACC practices and perform other assigned work-related duties.

Requirements

Ability to read, write, and communicate in English.
Medical Assistant certification from the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA).
Completion of a post-secondary medical assisting program is required for a PCP Office and preferred for a Specialty Office.
Basic Life Support certification for Health Care Providers.
Strong interpersonal, customer service, and time management skills.
Experience with current office technology and proficiency in computer office applications, including electronic medical or health records and MS Office.

Nice To Haves

At least two years of experience in a clinical setting is preferred.

Responsibilities

Assist in providing clinical care to office patients as delegated by the supervising provider.
Manage the provider’s daily schedule and patient flow to expedite care and maximize clinical time.
Greet and escort patients to exam rooms and verify two patient identifiers.
Communicate the status of delegated task completion to the supervising provider.
Obtain relevant information and take vital signs, including height, weight, blood pressure, heart rate, respiratory rate, and oxygen saturation, as indicated.
Enter pertinent clinical information accurately and promptly into the electronic health record and collect home medication lists.
Assist clinicians with clinical procedures and additional tests specific to the department.
Keep patients informed about visit status, unforeseen delays, and other relevant information about their visit.
Prepare and maintain exam rooms for patient arrivals; clean rooms and maintain inventories of supplies and equipment throughout the practice.
Notify a supervisor when clinical supplies, equipment, or pharmaceuticals should be ordered.
Administer routine injections under provider supervision when delegated, documenting them accurately and in real time.
Participate in practice and department meetings and trainings to promote continuous improvement in quality patient care.
Learn about and stay current with community resources and the broader healthcare system.
Maintain patient rights and comply with confidentiality obligations under CCHC and HIPAA.
Provide clerical and office support as needed, including scheduling appointments, greeting and registering patients, scanning records and paperwork, preparing medical records, answering calls, taking messages, and faxing.
Float to other MACC practices when required.
Perform other work-related duties and activities as assigned or requested.