Certified Medical Assistant, Kleinert Kutz Hand Care, 8a-5p

UofL Health•Louisville, KY

9d•Onsite

About The Position

The Certified Medical Assistant is a clinic-based role at Kleinert Kutz Hand Care that assists the medical team in providing quality patient care. Duties include patient triage, collecting vital signs and medical histories, reconciling medication lists in the electronic health record, and assisting physicians with examinations and minor procedures. The role also supports scheduling, patient communications, insurance authorization processes, documentation, and general clinic operations. A nationally recognized medical assisting certification (CMA, CCMA, or RMA) is required at hire or must be obtained within 90 days of hire, and must be maintained.

Requirements

A medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization is required; if not certified at hire, it must be obtained within 90 days of hire.
Continued maintenance of the medical assisting certification is required.
Documented evidence of an externship completed in a medical office may be accepted in lieu of the work experience requirement.

Responsibilities

Obtain medical histories, triage patients, and record vital signs.
Reconcile medication lists in the electronic health record (EHR).
Respond to tasks promptly and appropriately.
Immediately report abnormal results, such as laboratory results, to the physician.
Ensure appropriate patient information is scanned into the EHR.
Assist physicians in exam rooms as needed, including suture or staple removal, dressing changes, and minor surgical procedures.
Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
Explain surgical procedures and processes to patients and families.
Maintain physicians’ surgery schedules.
Answer the multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
Schedule new and established patient appointments and register patients by obtaining paperwork, insurance cards, and copayments.
Maintain clean exam rooms.
Complete KASPER queries for appropriate medications.
Complete school or work statements, FMLA paperwork, and other patient forms.
Check patients out and schedule necessary follow-up appointments.
Order office supplies, maintain the waiting area, and prepare new patient packets.
Perform general office maintenance and housekeeping.
Complete reporting and tracking as requested.
Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements; maintain confidentiality.
Perform other duties as assigned.