About The Position

The Certified Medical Assistant provides clinical and administrative support in an orthopedic ambulatory care setting at The Springs Medical Center. Duties include obtaining patient histories, triaging patients, recording vital signs, reconciling medication lists in the electronic health record, administering injections as ordered, reporting abnormal results to physicians, and scheduling tests and procedures. The role also includes maintaining clean examination rooms and responding promptly and appropriately to tasks. The position requires compliance with HIPAA privacy and security requirements, organizational and department policies, safety standards, and standards of conduct. The Medical Assistant is expected to communicate effectively with patients, families, physicians, staff, and visitors; work collaboratively with team members; provide compassionate, professional service; maintain confidentiality; and support UofL Health’s values and continuous improvement efforts.

Requirements

  • High school diploma or GED.
  • Medical assistant certification from a nationally recognized organization, such as CMA, CCMA, or RMA.
  • CCMA certification.
  • BLS certification.
  • Experience with electrocardiograms (EKG), vital signs, venipuncture, capillary procedures, and injections.
  • Knowledge of the health care field and medical office protocols and procedures.
  • Knowledge of assisting tasks related to family and geriatric medical practice.
  • Ability to communicate effectively verbally and in writing.
  • Ability to critically think through complex patient situations, process improvements, and evidence-based practice.
  • Ability to plan, prioritize, and complete delegated tasks; learn and retain patient care procedures; and interact with others with tact and diplomacy.

Nice To Haves

  • Medical assisting degree.
  • At least one year of experience working in a medical facility as a medical assistant, or documented completion of an externship in a medical office.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Respond timely and appropriately to tasks.
  • Administer injections per physician orders, including Hepatitis A and B, PPD, and flu vaccines.
  • Report abnormal results, including laboratory results, to the physician immediately.
  • Schedule tests and procedures per physician orders.
  • Maintain clean examination rooms.
  • Comply with HIPAA privacy and security requirements and maintain patient confidentiality.
  • Follow organizational and department policies, procedures, safety standards, and standards of conduct.
  • Communicate effectively with patients, families, physicians, residents, visitors, staff, and the broader health care community.
  • Work collaboratively and support team members.
  • Demonstrate professionalism, compassion, and exceptional customer service.
  • Perform other duties as assigned.
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