About The Position

The Certified Medical Assistant supports ambulatory orthopedic care by performing patient intake and assisting with clinical and administrative tasks. Duties include obtaining medical histories, triaging patients, recording vital signs, reconciling medication lists in the electronic health record, administering injections as ordered, reporting abnormal results promptly to physicians, and scheduling tests and procedures. The position also maintains clean examination rooms, responds to assigned tasks in a timely and appropriate manner, and follows organizational policies and procedures, including HIPAA privacy and security requirements. The role requires effective verbal and written communication, sound judgment in patient-care situations, professionalism, compassion, and collaboration with physicians, patients, staff, and the wider health care community. Employees are expected to protect sensitive information, follow safety standards, provide excellent service, support team efforts, and embody UofL Health’s values of honesty, integrity, and compassion.

Requirements

  • High school diploma or GED.
  • Medical assistant certification from a nationally recognized organization, such as CMA, CCMA, or RMA.
  • CCMA certification.
  • BLS certification.
  • Experience with electrocardiograms (EKGs), vital signs, venipuncture, capillary procedures, and injections.
  • Knowledge of the health care field and medical office protocols and procedures.
  • Ability to perform medical assisting tasks appropriately.
  • Effective verbal and written communication skills.
  • Ability to critically think through complex patient situations, process improvements, and evidence-based practice.
  • Ability to plan, prioritize, and complete delegated tasks.
  • Ability to learn and retain information regarding patient care procedures.
  • Ability to communicate patient education information effectively to patients and families.

Nice To Haves

  • Medical assisting degree.
  • At least one year of work in a medical facility as a medical assistant, or documented completion of an externship in a medical office.
  • Knowledge of assisting tasks related to family and geriatric medical practice.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Respond to tasks in a timely and appropriate manner.
  • Administer injections per physician orders, including Hepatitis A and B, PPD, and flu vaccines.
  • Immediately report abnormal results, such as laboratory results, to the physician.
  • Schedule tests and procedures per physician orders.
  • Maintain clean examination rooms.
  • Comply with HIPAA privacy and security requirements and maintain patient confidentiality.
  • Follow organizational and department policies, procedures, and safety standards.
  • Complete other duties as assigned.
  • Communicate effectively with patients, families, physicians, staff, and others in the health care community.
  • Collaborate with and support team members.
  • Demonstrate professionalism, compassion, and excellent customer service.
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