Certified Medical Assistant

Lower Lights Christian Health Center•Columbus, OH

11d

About The Position

Lower Lights Christian Health Center (LLCHC) is a community health center serving Central Ohio through medical, dental, vision, behavioral and psychiatric care, pharmacy, nutritional assistance, and other services. The Certified Medical Assistant prepares and maintains records to meet quality-control and regulatory standards, builds effective relationships with patients, providers, staff, and the public, prepares patients for examinations, and assists providers with primary care and patient care management. The role combines front-office and clinical duties. It includes welcoming and rooming patients, verifying information, scheduling follow-up visits, using interpretation tools to communicate with non-English-speaking patients, maintaining electronic medical records, taking vital signs, preparing rooms, performing in-office tests and treatments, collecting specimens, and administering medications or immunizations under provider orders. The employee also documents care, communicates with patients and providers, maintains safety and quality-control records, keeps clinical areas clean and stocked, and participates in continuing education and required meetings. The position operates Monday through Friday, with occasional Saturday morning coverage. The employee must be available from 7:45 a.m. to 5:30 p.m.; hours may occasionally run beyond that window. The role may require covering other LLCHC locations. LLCHC states that employees never work second or third shift.

Requirements

Completion of an accredited Medical Assisting Program; if not already certified, willingness to take the certification test upon hire; OR completion of an LPN program with current Ohio licensure.
Hands-on phlebotomy experience, with blood draws; classroom experience is the minimum stated.
Knowledge of childhood immunizations, medical terminology, and medical procedures.
Experience using an electronic medical record (EMR).
Current CPR certification or ability to obtain it before hire.
Strong problem-solving, critical-thinking, and teamwork skills.
Availability from 7:45 a.m. to 5:30 p.m.; operating hours are 8:00 a.m. to 5:00 p.m. and may occasionally run over.
Ability and willingness to cover other locations as required.

Nice To Haves

One to three years of experience as a CMA, RMA, or LPN in a primary-care setting.
Experience working with pediatrics and childhood immunizations.
Experience with NextGen or Epic EMR.

Responsibilities

Interact with patients and visitors promptly, courteously, and professionally; room patients and verify or update pertinent information.
Process patients before departure, including scheduling follow-up appointments and providing after-visit summaries; communicate with patients using interpretation tools when needed.
Use the computer system and EMR efficiently, including scanning documents and keeping patient-document scanning current.
Prepare patients for examinations and treatment; screen adults, infants, and children and record appropriate vital signs and measurements.
Prepare examination and treatment rooms and assist providers with treatments, minor surgery, PAP smears, and physicals.
Perform in-office testing and treatment; collect urine and blood specimens; administer immunizations and medications per provider orders.
Maintain patient confidentiality and document assessments, education, telephone calls, and patient or family encounters completely, clearly, legibly, and promptly.
Make provider-requested follow-up calls, call prescriptions or refills into pharmacies per provider orders, instruct patients on test preparation, and consult providers as needed.
Maintain current BLS certification and follow handwashing, universal-precaution, fire-safety, and emergency procedures.
Complete OSHA/CLIA logs and assist with vaccine-temperature logs as requested.
Maintain effective working relationships, manage time and organize work, and function independently.
Keep clinical areas clean, organized, and safe; disinfect instruments and related materials, autoclave according to policy, check rooms and supplies, and request supplies before they run out.
Attend required meetings and in-service education, participate on committees as requested, maintain appropriate professional certifications, and complete continuing education.