CERTIFIED MEDICAL ASSISTANT -WOMEN'S HEALTH

SU CLINICA FAMILIAR•Brownsville, TX

121d•Onsite

About The Position

The Certified Medical Assistant supports the clinic’s mission and vision and serves as a key clinical point of contact for patients. The role supports patient relationships, care delivery, patient information management, team communication, and patient-centered medical home practices. The position is based at the Brownsville Clinic in Brownsville, Texas, and requires travel; the employee must provide transportation. Work may involve extended hours, work in other Su Clinica nursing departments, or variations in the usual shift assignment to ensure patient care and community service.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program.
Current certification as a registered or certified medical assistant.
Current Basic Life Support/Cardiopulmonary Resuscitation certification.
Bilingual English/Spanish ability.
Computer literacy, including familiarity with electronic medical records and Microsoft Word and Excel.
Knowledge of patient-care procedures and techniques, community resources, clinic policies and procedures, the Chronic Care Model, and the Patient-Centered Medical Home Model.
Customer-service skills; ability to communicate clearly and professionally, actively listen, understand medical terminology, and maintain effective relationships with patients, coworkers, and management.
Ability to perform basic/intermediate math and medical conversions; review documents for accuracy and completeness; prepare records according to detailed instructions; and maintain confidentiality in accordance with HIPAA.
Ability to work in a fast-paced environment and maintain a flexible schedule.
Ability to use medical equipment, including vital-sign measurement equipment, oxygen and suction equipment, external fetal monitor, pulse oximetry, fetal heart tone Doppler, colposcopy and cryotherapy equipment, nitrous oxide equipment, glucometer, automated external defibrillator, instrument sterilization equipment, loop electrosurgical excision equipment, and data logger.
Ability to bend, stretch, stoop, stand, sit, and lift up to 25 pounds, and perform patient transfers using safe body mechanics.
Ability to communicate concerns through the appropriate chain of command with tact and diplomacy and comply with infection-control requirements.
Initial N95 mask fit testing and annual retesting are required, with earlier retesting if a significant change occurs.
Must provide transportation for required travel. If using a personal vehicle for official duties, must have a current valid Texas driver’s license for the vehicle type and Texas liability insurance; driving record will be verified.
Minimum one year of medical assistant work experience in a hospital or medical clinic setting is preferred.

Nice To Haves

At least one year of medical assistant work experience in a hospital or medical clinic setting.

Responsibilities

Greet and welcome patients respectfully and in a culturally and linguistically appropriate manner; answer questions, clarify communications, and relay patient concerns to providers.
Ask questions needed for patient assessment and reinforce the importance of keeping appointments or communicating changes.
Prepare patients for examinations and treatment; take and document patient histories and vital signs.
Prepare examination and treatment rooms and their equipment and supplies.
Prepare and administer injections within the Texas Certified/Registered Medical Assistant scope of practice.
Assist with prescription refills and review medications according to protocols.
Initiate notes for the nurse on call or other staff regarding patient information and assist providers as requested.
Collect and process biological specimens and perform other lab tests.
Assist with scheduling tests and treatments as requested.
Conduct pre-visit chart reviews for health indicators, vaccines, and labs; review charts under provider direction and obtain and file report results.
Identify anticipated patient needs, keep patient information and records current and complete, and communicate patient information as requested while following HIPAA requirements.
Participate in team huddles, communicate workload and patient-flow needs, and help review and populate provider schedules throughout the day.
Assist with orientation of new employees or students and coordinate with clinic personnel to support efficient patient flow.
Maintain a safe and professional environment, respond to emergencies according to training, follow clinic policies and procedures, and participate in performance improvement.
Attend work as scheduled, submit required professional documentation on time, and maintain professional dress and conduct.
Use approved translation services to interpret or translate for providers when necessary.
Comply with the clinic’s enhanced infection-control requirements.
Perform other duties as assigned.