Certified Medical Assistant

ALLERGY PARTNERS•Garland, TX

3d•Onsite

About The Position

The Certified Medical Assistant works as part of a team to support patient comfort and well-being and deliver professional medical care in accordance with Allergy Partners policies and procedures. The role performs provider-directed functions and procedures, documents assessments, care delivery, patient condition, reactions, and progress, and serves as a liaison between providers and patients. It also reinforces patient and family education when requested and completes administrative duties that support patient care. The position combines clinical support with business operations. Clinical duties include preparing patients for examinations and treatments, conducting allergy and breathing tests, administering injections as permitted by state law and scope of practice, monitoring patients, maintaining equipment and supplies, and documenting services in the electronic medical record. Business operations duties include supporting office operations, insurance and billing processes, inventory, financial processes, medical record compliance, scheduling, and community engagement. The role reports to the Practice Manager and has no supervisory responsibilities.

Requirements

High school diploma.
CMA/RMA certification from an accredited program or ABR-OE.
Understanding of OSHA guidelines for ambulatory practices.
Understanding of medical record documentation standards.
Understanding of medical coding based on medical record notes to support accurate billing.
Comfort using email and interacting with internet applications.
Knowledge of electronic medical records, practice management, and word processing software.
Good communication skills and ability to interact with physicians.
Neat, professional appearance.

Nice To Haves

At least one year of experience in a medical practice is preferred.

Responsibilities

Greet patients, escort them to exam rooms, prepare them for examinations or treatments, and take vital signs.
Assist physicians when requested.
Perform allergy prick and/or intradermal testing and spirometry or other breathing tests as ordered.
Prepare and maintain supplies and equipment for testing and treatment, including emergency equipment.
Provide patient education when appropriate.
Administer biologic and allergy injections as ordered and as permitted by physician direction, state regulations, and scope of practice.
Obtain blood, buccal, genetic, or other samples when ordered and permitted by state regulations.
Monitor patients for possible adverse reactions after allergy injections.
Answer patient-related telephone calls and respond according to clinical protocol.
Scribe for providers as requested or required by the role.
Follow standardized protocols and workflows; obtain referrals and insurance authorizations as needed.
Schedule radiology and laboratory tests and make specialist referrals as directed by a physician or provider.
Maintain clinical supply stock and medication samples.
Document personally provided services in the electronic medical record and enter related charges according to practice guidelines.
Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
Maintain office operations, including opening and closing protocols.
Support accurate insurance verification, billing, and coding.
Oversee clinical supply and inventory management.
Collaborate with physicians on process improvements and provider scheduling.
Manage daily financial processes, including deposits, petty cash, and collections.
Review accounts receivable reports and support timely claims resolution.
Oversee medical record compliance and release processes.
Support marketing initiatives and community engagement.
Prepare and review financial and management reports with physicians and the Regional Operations Manager.
Protect patient confidentiality and comply with HIPAA, compliance, cybersecurity, and other practice policies and procedures.
Complete assigned training, attend regular meetings, report incidents and policy violations through appropriate channels, and perform other tasks assigned by the Practice Manager.
Comply with applicable clinical regulations and state and federal laws.
May cross-train in front-office activities, including answering phones, scheduling patients, taking payments, and other administrative tasks.