Certified Medical Assistant - Urology

AdventHealth•Hendersonville, NC

2d•Onsite

About The Position

The Certified Medical Assistant supports clinic operations and patient care in a urology practice. The role travels as needed to fulfill staffing needs and support clinic operations, follows organizational policies and procedures, maintains required education and clinical competencies, and helps ensure efficient office flow. The medical assistant prepares patients and equipment for treatment, initiates tests, documents results, and maintains regulatory and office safety compliance. The position provides whole-person care during office visits, including intake, screenings, lab work, medication administration, test-result support, and closure of care gaps. It also involves assisting with minor specialty procedures, educating patients about tests, medications, and diet, protecting confidential information, supporting coworkers and visitors, and keeping supplies and medical equipment ready for use. Other duties may be assigned.

Requirements

High school graduate or equivalent.
Knowledge of the health care field and medical terminology.
Knowledge of chronic disease management.
Knowledge of and ability to use internal and external resources.
Expertise in patient advocacy and navigating complex systems.
Ability to function and assist others in stressful, fast-paced environments and effectively apply stress-management techniques.
Ability to resolve issues and work independently within the scope of certification.
Ability to exercise sound judgment, diplomacy, and a professional demeanor.
Ability to read, write, type legibly, speak, and comprehend English effectively to carry out job requirements.
Computer experience.
Basic Life Support (BLS) CPR certification.
One of the following medical assistant credentials: CMA, CMAC, ARMA RMA, AMT RMA, NCMA, CCMA, or NRCMA.

Responsibilities

Travel as needed to fulfill staffing needs and support clinic operations.
Stay up to date on policies and procedures and ensure compliance with organizational standards.
Maintain position-related education requirements and demonstrate competency through annual clinical competencies and written tests.
Prepare patients and equipment for treatment, initiate testing, and document results in the designated system to support efficient office flow.
Maintain OSHA regulatory enforcement and comply with other office safety processes and policies.
Provide care during office visits, including intake, test results, screenings, labs, medication administration, and closure of care gaps.
Maintain confidentiality of employees’ and patients’ administrative and medical information.
Support teamwork by assisting patients, visitors, and coworkers when necessary.
Perform clinical intake according to policy and procedures, including screenings, history taking, vital signs, and medication reconciliation.
Assist with minor procedures associated with the specialty and accurately document services or results at the time they occur.
Educate patients about tests, medications, and diet, providing clear and accurate instructions.
Monitor and manage inventory to ensure adequate supplies and functioning medical equipment.
Perform other duties as assigned.