Certified Medical Assistant - Urology

Summit Health CityMD•Fair Lawn, NJ

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role prepares examination rooms and patient visits, escorts patients, maintains room supplies, supports efficient workflow, and provides care consistent with patients’ age, cultural, spiritual, and developmental needs. The MA obtains and documents vital signs, updates medication and allergy information in the EHR, enters orders and referrals in the Practice Management System (PMS) and EHR, and follows prescription and medication safety procedures. The position also includes telephone handling, appointment scheduling, encounter reconciliation, scribing, equipment maintenance, and helping facilitate transitions of care to urgent care or hospital settings. The MA must work within scope of practice, communicate issues promptly, and demonstrate flexibility with work schedules. Commuting to satellite offices as needed is required.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience.

Responsibilities

Assist physicians, PAs, or NPs with clerical duties, patient flow, patient care, and procedures.
Prepare examination rooms and pertinent information for patient visits, escort patients, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation for patient visits.
Provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, and issues to the Supervisor and/or Manager promptly.
Work within the scope of practice.
Obtain and accurately document blood pressure, temperature, pulse, height, and weight as required.
Document appropriately in the EHR, including reviewing and updating medication lists and recording known allergies.
Follow prescription control and prescription refill procedures.
Enter orders and schedule appointments in the PMS and EHR.
Provide referrals and consult orders appropriately and in a timely manner in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot it, and promptly report malfunctions.
Facilitate transitions of care to urgent care or hospital settings.
Provide scribing services.
Demonstrate flexibility with various work schedules and perform other duties as assigned, including recognizing tasks that need to be done even if not directly assigned.